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Vesna Vukovic-Dzodan


Agile Coach/Scrum Master, Capital One

Location: Toronto, Canada


Certified ScrumMaster
Certified Scrum Product Owner



Passionate about improving the way we work together to create and deliver software solutions. Background in software development and business analysis, born in Belgrade, Serbia. Currently working in Toronto, Canada.

I have always been team oriented and the initiatior of the frequent just in time design and decisioning and follow up with the customores and when in 2012 I had the opportunity to be a scrum master I jumped into it.

Delivering working software continiously with zero defects became a mission and a obsession and quite a thrill to share it with my team members and stakeholders. I have attended workshops and many events where I kept learning about the facilitation, problem solving, coaching, testing, backlog, emotional inmtelligence.... and met incredible group of people who inspire me every day to keep learning and never settle for the best practices but pursue and challenge status quo and contribute to leading practices.

I am currently part of huge initiative to change the banking experience, something that was unimaginable few years ago and now we are crushing one milestone at a time. And having fun as we do it.

Work experience

Capital One, Scrum Master
June 2015 - Present, Toronto, ON, CA
working with the teams to coach them and guide them through the scrum process, facilitating sprint planning, daily scrum, grooming, sprint review nd sprint retrospective sessions. Coaching product owners on maintaining the heathy backlog, coaching the team on aspects of continuous delivery and automated testing. Coaching the leadership team on providing the support to the teams.

407 ETR, Scrum Master
July 2012 - June 2015, Toronto, Ontario, CA
Scrum Master for the team responsible for the billing, delivered new features while keeping the business as usual.Prepared the backlog with the team and product owner and various stakeholders, facilitated the planning meeting, daily scrum, grooming, sprint review and retrospective, coached the team to become self organized and own the solution decisions and strive towards frequent deliveries (challnging due to mainframe involved testing). Inspired the team to use mocking test environments and kept the pulse on the quality with constant feedback from the customers (internal as external). Active member of the community of practice with the other scrum masters.


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