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Manager Program Management, Sapient Consulting Ltd

Location: Sydney, NSW

+61 447 833 083


Certified Scrum Professional
Certified ScrumMaster



An astute, seasoned Business Analyst / Scrum Master with 13+ years of significant and progressive experience in software projects across Content/e-commerce, FMCG, Insurance, Banking and Telecom domains with companies like SapientNitro, fiserv and others. Extensive exposure on Microsoft Technologies (.NET, C#, SQL Server), CMS (Sitecore 7, WordPress) and DevOps. [Australia PR – subclass 189]


  • Rich experience in Agile frameworks (Scaled Agile, Scrum, Kanban), able to work with teams with a flexible & hands on attitude to get the job done by utilising multi-talking abilities, interpersonal skills.
  • Able to manage small/mid/large size agile projects by adoption of engineering best practices such as unit testing, TDD, continuous integration & deployment (CI/CD), DevOps culture.
  • Strong Business Analyst experience in understanding and writing stories with As-is à To-be process.
  • Adept in executing SAFe and Scrum ceremonies - a veteran in Story point estimations, Velocity calculations, Pre/Post PI Planning activities.
  • End-to-end managing software projects for requirement analysis, effort estimation, cost & schedule management, resource management, planning, monitoring & controlling the progress, managing expectations of all the stakeholders resulting on-time delivery of high quality software, within the estimated effort and budget.
  • Planned and managed $500K to $2 million implementation projects along with aligning business goals with technology solutions to drive process improvements and competitive advantage.
  • Build a high performing team, assist the team manage intrapersonal conflicts, challenges and opportunities for growth.
  • Facilitate team meetings including daily stand-ups, sprint planning, backlog refinement meetings, sprint demo and sprint retrospectives.
  • Manage risk/issues and dependencies to successful delivery of Program Increment (PI) commitments.
  • Extensively handled onsite-offshore co-ordination across globally distributed diverse teams.
  • Great belief in Scrum Values: Respect, Openness, Courage, Focus, and Commitment.

Work experience

Sapient Consulting Limited, Manager Program Management
June 2014 - Present, GURGAON, HARYANA, IN
o Project Manager/Scrum Master for various Sitecore based CMS projects of Bupa – Bupa on Demand, Bupa Dental, Bupa Health Assessment, Bupa Thomson Portal, Bupa Members Phase-2 etc., o Responsible for the offshore delivery [comprise the development, QA, production launch and support for the applications and sites developed/migrated on Sitecore platform], client communication, stakeholders management, team management, project planning and reporting. o Staffing Oracle updates, Deal Tool creation, SCO creation, FSRs, SoW preparation for T&M and FTFP projects, Client Timecard systems, Sapient TC approver, Transport approver, etc., o Understand project requirements, delegate and coordinate with resources for on-time project delivery. o Work closely with Technical Architects, Business Analysts, client Scrum Master and Product Owner during the project cycle & enables close cooperation across all roles and functions. o Ensures that the team adheres to its chosen agile process and removes impediments, fully functional and productive, improved the velocity of the team. o Ensures that the process is followed, including issuing invitations to daily scrums, sprint reviews, and sprint planning. o Facilitates the Daily Scrum, Sprint Retrospective, Sprint Planning sessions, Scrum of Scrum Meeting and Backlog Refinement. o Project Agile adherence reporting to stakeholders

OSC Services Pvt Ltd, Associate Project Manager
January 2014 - June 2014, GURGAON, HARYANA
Vinay practice on Scaled Agile Framework [SAFe] to use ScrumXP as vehicle for driving project delivery. Handled Release Planning for Potentially Shippable Increments [PSI], capacity planning, creating development roadmap to meet the IT Strategy, planning, recruitment, retaining key talent, team building and maintaining a satisfied team.

Fiserv India Pvt Ltd, Senior Project Leader
July 2008 - January 2014, Noida, Uttar Pradesh, IN
 Work closely with the team to analyze requirement scope, estimate, set target release dates and updates the project status to Program Manager.  Review of use cases, test cases and final delivery.  UI Design for Windows/Web Forms, C# Coding, MS SQL Stored Procedures / Triggers / Views / Functions, Code Reviews (FxCOP rules).  Attended Knowledge Transition session at onsite for Functional Understanding of Compete for 3 months (Aug – Nov 2008).  Mentoring team members in understanding and implementing Scrum practices.  Learning & Development growth for individual team members & their performance appraisals.

Infogain India Pvt Ltd, Senior Software Engineer
October 2006 - July 2008, Noida, Uttar Pradesh, IN
 UI Design for Web Pages, C# Coding, MS SQL Scripts using Stored Procedures, Functions.  Onsite Client Coordination with Requirement gathering, studying the business requirement document so as to get the good understanding of the existing system.  Responsible for Functional Analysis and High Level Technical Design.  Visited onsite on L1B – visa for 4 months to provide Post Production Rollout Support.

Coral Telecom Ltd, Software Engineer
July 2003 - September 2006, Noida, Uttar Pradesh, IN
 Requirement Analysis, Designing, Functional Specification, Coding, Testing and peer reviews.  UI Design for Windows Forms, VB.NET Coding, MS SQL Scripts using Stored Procedures, Functions, and peer reviews.  Involved in the creation of the Interfaces with the legacy systems & Data Manipulation with SQL Server.


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