Bank of America, Agile Coach/Project Manager
August 2013 - Present, New York City, New York, US
Responsible to implement Agile/Scrum methodologies and transition teams from traditional Project Management methodologies to Agile. Mentor and develop in-house Scrum Masters, guide Product Owners and feature teams on Agile/Scrum framework.
Engage Point, Master Scrum Master
November 2012 - July 2013, Little Rock, Arkansas, US
Implementation of Health Information Exchange, part of Affordable Care Act (Obamacare) for Department of Human Services, State of Arkansas.
Citi Group, Agile Project Manager
August 2011 - June 2013, Long Island City , New York, US
Introduce and manage agile methodologies in retail banking operations delivery group that includes Code Promotion, Planning Application Support, Change Management, and Production Support teams. Orchestrate production migration with the teams spread across the USA, Singapore, Hong Kong and India.
Our role is to improve the Software Code migration from Lower environments to Production servers. The process followed before I took over was taking lot of hours and many issues. So the testing teams waiting for the code lost many hours. With my knowledge of process improvement and just implemented agile projects, I proposed, coached and implemented agile frameworks to manage the code migration within stipulated 4 hour window.
COA Network Inc, Scrum Master
May 2002 - July 2011, Piscataway, NJ, US
As Director of Projects, my role is to oversee offshore and onshore software development functions for a unified communications company and market leader in IVR/voice mail services with offices in US, Russia, and India.
In 2007 our CEO, Paul Champaneria, approached me to introduce better software development practices to speed to market our software products, we researched out and found Scrum to be the ideal. However, there was hardly any information available nor major training facilities. With the help of 'Agile Software Development with Scrum (Series in Agile Software Development)' by Ken Schwaber & Mike Beedle, we just started learning and implementing what we learnt. But it was a disaster. Huge failure. We really did not know what we were doing. We then brought an external Scrum Master to help us out. With her help, we implemented few sprints and learned the lessons. Since then we never looked back.