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Venkata Kuppa

  

Agile Coach, Bank of America

Location: New York City


Certifications

Certified ScrumMaster

Credentials

Biography

Venkata R. Kuppa, CSM

5 Prescott St. · Edison, NJ 08817 ·  732-763-4218 (C)  · VenkatKuppa@yahoo.com

Agile/Scrum · Project Management ·  Global Deployment  · Process Improvement

Summary

  • A highly accomplished, award-winning, technology project management professional with International exposure in directing software architecture, solutions design, development and implementation functions.
  • Demonstrative skills in managing end-to-end software development life cycle (SDLC), Agile Project Life Cycle Management, and supervising onsite/offshore development/operations effort.
  • Excel at building, mentoring, motivating, and leading top-performing internal and vendor teams. Possess exceptional communication and business comprehension skills.

Core Competencies:

  • Agile/Scrum, Project & Program Management, SDLC, Resource Planning, Global Deployments Outsourcing / Offshore, Release Management, Business Development, Budget Control, ERP, e-Learning, eCommerce, CRM, Direct Sales, Contact Management, Practice Management/Electronic Health Records, Retail Banking, Health Care Management, Market Data Management.

Education, Awards and Recognition

  • Certified ScrumMaster - 2013-  Scrum Alliance, Inc.
  • Certificate of Completion in PMI-PMP, January 2012 – Kaizen Technologies, Inc, NJ
  • Post Graduate Diploma in Computer Applications, January 1989 -  Indotronix Institute of Informatics, India
  • MS in Physics & Electronics, May 1988 -  University of Bombay, India

Awards & Recognition

  • Leadership and Visionary Award from CEO, COA Network (2007)

Technical Skills

  • Object Oriented Technologies (OOP), MS Project, Visio, VersionOne, JIRA, ER/Studio, Oracle, SQL Server, Crystal Reports, ASP, ASP.NET, VB.NET, C#, Python, Java, Visual Basic, C, COBOL, FoxPro

Experience

Aug 2013 – Present                         Bank of America Merrill Lynch, New York, NY

Agile Coach/Project Manager

  • Responsible to implement Agile/Scrum methodologies and transition teams from traditional Project Management methodologies to Agile. Mentor and develop in-house Scrum Masters, guide Product Owners and feature teams on Agile/Scrum framework.

 

Key Accomplishments:

  • Conducted training sessions for Sr. Management on Agile methodologies from Management perspective
  • Serviced teams as Scrum Master, assist in developing story cards,  support product backlog grooming and running sprint retrospectives.
  • Implemented Agile/Scrum framework for projects to including Sprint Roadmap, sprint anatomy, Product Backlog monitoring, Sprint Velocities, Daily Scrums, Burn-down charting, Sprint Planning/reviews and retrospective.
  • Introduced scaling of Agile from single team to group of teams that have application dependency.
  • Enthused and developed in-house Scrum Masters in ensuring proper implementation of Agile/Scrum framework
  • Developed control and audit review procedures to Financial Regulatory

 

Selected Projects:

  • Data Filter Governance – A centralized data filtering application that serves various risk computation engines
  • Data Reconciliation – Various sets of data reconciliations which feed to risk valuation.
  • Reporting – Investigation of reconciliations, Aging of breaks and consolidated reports.
  • Application migration from .net framework to python based Quartz environment
  • API pools to support trading systems
  • Workflow management.

 

Nov 2012 – July 2013                      Department of Human Services, Arkansas -  Little Rock, AR

Master Scrum Master

  • Responsible to introduce Scrum methodologies in the initial stages of the project and coach other Scrum Masters.

Key Accomplishments:

  • Coached Product Owner to consolidate Product Backlog and conducted Sprint Planning/Review/Retrospective sessions. Enforced Daily Scrums via Scrum Masters.
  • Developed Sprint Roadmap and Introduced Sprint Anatomy.
  • Created for Product Backlog Burn-down, Sprint Backlog, Velocity charts and Project Progress Dashboard (for various levels of management board)
  • Trained other Scrum Masters on Scrum implementation techniques

Selected Project:

  • Enrollment and Eligibility (part of Health Information Exchange) COTS framework implementation

 

July 2011 – Oct 2012                       Citibank, New York, NY

Project Management Consultant (Agile)/Agile Coach – Retail Banking

  • Introduce and manage agile methodologies in retail banking operations delivery group that includes Code Promotion, Planning Application Support, Change Management, and Production Support teams. Orchestrate production migration with the teams spread across the USA, Singapore, Hong Kong and India.

Key Accomplishments:

  • Managed modified Agile methodologies within Operations Delivery Team.
  • Introduced Sprint Planning, Daily Scrum and Sprint Retrospective concepts and conducted respective ceremonies for better management of the Operations Delivery Group.
  • Developed communication channel between Operations Delivery Group, Development (Offshore-Singapore and India), and Project Management Offices.

Selected Project:

  • Retail Banking

 

May 2002 - July 2011                      COA NETWORK, Piscataway, NJ

Director of Projects & Offshore Development/Scrum Master

  • Oversee offshore and onshore software development functions for a unified communications company and market leader in IVR/voice mail services with offices in US, Russia, and India.

Key Accomplishments:

  • Introduced and managed Scrum Implementation Framework.
  • Setup PMO offices, Established Operating Procedures and Developed Process Asset templates
  • Reduced customer support calls 20% and improved customer service team capabilities 40% by leading development and launch of web-based customer management application.

Selected Projects:

  • Scrum Coach for various projects of onshore-offshore teams for over one year
  • Scrum Master for IP based IVR/Voice projects for 2 years
  • Project Manager for web-based Customer Relationship Management (CRM) projects for 8 years.

 

2000 – 2002                       The Boston Group & Subsidiaries, Boston, US/India/Singapore/Malaysia

Technical Manager

  • Technical Manager to implement e-learning solution to various customers in India, Singapore, Malaysia and Oman

 

1989 – 2000                       Local Manufacturing Companies and Entrepreneur, Hyderabad, India

Software Developer/Freelance Consultant/Project Manager

  • Developed MRP, Payroll, and Accounting applications for manufacturing firms.
  • Promoted Software Development company to develop and implement Enterprise Resource Planning Solutions
  • Developed Trade Certificate Transfer application

 

Work experience

Bank of America, Agile Coach/Project Manager
August 2013 - Present, New York City, New York, US
Responsible to implement Agile/Scrum methodologies and transition teams from traditional Project Management methodologies to Agile. Mentor and develop in-house Scrum Masters, guide Product Owners and feature teams on Agile/Scrum framework.

Engage Point, Master Scrum Master
November 2012 - July 2013, Little Rock, Arkansas, US
Implementation of Health Information Exchange, part of Affordable Care Act (Obamacare) for Department of Human Services, State of Arkansas.

Citi Group, Agile Project Manager
August 2011 - June 2013, Long Island City , New York, US
Introduce and manage agile methodologies in retail banking operations delivery group that includes Code Promotion, Planning Application Support, Change Management, and Production Support teams. Orchestrate production migration with the teams spread across the USA, Singapore, Hong Kong and India. Our role is to improve the Software Code migration from Lower environments to Production servers. The process followed before I took over was taking lot of hours and many issues. So the testing teams waiting for the code lost many hours. With my knowledge of process improvement and just implemented agile projects, I proposed, coached and implemented agile frameworks to manage the code migration within stipulated 4 hour window.

COA Network Inc, Scrum Master
May 2002 - July 2011, Piscataway, NJ, US
As Director of Projects, my role is to oversee offshore and onshore software development functions for a unified communications company and market leader in IVR/voice mail services with offices in US, Russia, and India. In 2007 our CEO, Paul Champaneria, approached me to introduce better software development practices to speed to market our software products, we researched out and found Scrum to be the ideal. However, there was hardly any information available nor major training facilities. With the help of 'Agile Software Development with Scrum (Series in Agile Software Development)' by Ken Schwaber & Mike Beedle, we just started learning and implementing what we learnt. But it was a disaster. Huge failure. We really did not know what we were doing. We then brought an external Scrum Master to help us out. With her help, we implemented few sprints and learned the lessons. Since then we never looked back.

 

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