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Venkatasubramaniam Dhanasekharan


Sr Program Manager, Cognizant Technology Solution

Location: Bangalore/Karnataka/India


Certified ScrumMaster


Groups I belong to

Agile Bangalore





Permanent Address:

109 KK Residency, 27 Shivalingiah Colony Road, Murgeshpalya

Bangalore 560 017



+91-080 25261850







Date of Birth:

13th August 1969



40 Years








Total Experience:

15 years


Languages Known:

Kannada, Tamil& English


Marital Status:



Passport Details:


No: F 3175417

Issued on: 16th June 2005

Validity till: 15th June 2015


Location Preference:

Bangalore, Chennai


Professional Certification:

ITIL Certified for Service Management (2006)

PMP (2008)

Oracle Certified DBA 8.0

Oracle Certified DBA 7.3




To harness a strong track record of building volumes and growing profitability in an efficient, dynamic & a professional organization which recognizes and rewards top performers to utilize Technical, Interpersonal & Professional talents to maximize the efficiency and develop the company’s growth

                                                            EDUCATIONAL QUALIFICATIONS:

 Master of Computer Application from Bharathiar University, Coimbatore in the year 1993

Bachelor of Science (Physics) from Madras University, Chennai in the year 1989



¨       Dynamic, self-starting professional with a demonstrated history of accomplishment in diverse field with global exposure and experience of over 15 Years in project management, database administration and implementation of Oracle applications in domains of Finance and Telecom

¨       Proficient in end-to-end development of databases / software products from requirement analysis (As-Is/To-Be), to system study, designing, testing, documentation and implementation of enterprise - wide applications.

¨       Deft in project estimation, scoping, debugging, scheduling and ensuring seamless delivery of the project within time and budgetary parameters

¨       End-to-end program planning and implementation from scope management, to activity sequencing, effort & cost estimation, risk analysis to quality management in adherence to international guidelines and norms

¨       An effective communicator with exceptional analytical, technical and Interpersonal skills with the ability to manage and lead large teams



OS: Solaris AIX ~ RDBMS: Oracle 7/8/9 ~ Languages: Java ~ Servers: Web Sphere ~ ERP: Oracle Apps 11i



PMP Certification Training from PMI, Bangalore Chapter

Oracle Application System Administration from Oracle Corp

Tuning & Troubleshooting of Databases at Oracle Corp.

Digital UNIX System Administration from DEIL, Bangalore

Backup and Recovery of Databases from Oracle Corp

Oracle 7.x Database Administration (DBA) from Oracle Corp

ITIL (Information Technology Infrastructure Library)

CSM (Certified Scrum Master)



Delivery Management / Program Management/ Product Management / Offshore Development Centre Manager









¨       Project Management / Off Shore Development.

¨       Pre-sales activities including techno-commercial evaluation and negotiation of contracts.

¨       Project scheduling and analysis.

¨       Effort & Cost Estimation.

¨       Resource procurement, deployment and allocation.

¨       Evaluating and assessing requirement of system software.

¨       Selecting appropriate technologies for development approach.

¨       Monitoring development activities and reporting project progress.

¨       Managing and providing technical guidance / support to the project team.

¨       Delivering and implementing the project according to scheduled milestones.


¨       Requirement gathering and systems analysis.

¨       GAP Analysis.

¨       Application Enhancement.

¨       Designing & Development / Coding.

¨       User acceptance testing and technical support in production environment.

¨       Change management initiation.

¨       Database administration activities including creation, installation, configuration, performance tuning, disaster recovery, backup and restoration.

¨       Ensuring compliance to quality standards



Strategic and operational planning:

Provide technology vision and publish techno-business plans in support of corporate objectives to grow revenue base and improve margins. Develop capabilities with in technology organization to implement the plans.

Solution and Design:

Construct technical solution to meet business/customer needs. Design solutions that would meet or exceed functional, operational, performance, analytical, security and interoperability requirements of customer while minimizing technical risks in implementation. Certify that solutions delivered to the customers conform to design.


Service Delivery & Program Management:

Ensure project delivery success- on time, within budget through effective planning, scheduling, execution and monitoring. Manage project stake holders, hardware, and software and developer resources. Handle portfolio of projects by creating high-impact team of efficient project managers. Minimize unbudgeted scope creep that affects project profitability through diplomatic client management. Ensure high level of customer satisfaction, through quality deliveries and strict adherence to mile stones. Evolve SLAs jointly with customer and ensure meeting the same during operational phase. End to End Delivery Responsibilities includes Management of Customers, Onsite/Offshore Resources/ Setting up the required Processes for the entire engagement and from time to time revisit the process gap and align as required. Implementation of project plans within preset budgets and deadlines. Negotiating SLAs for large and medium-size business transformation projects. Provide useful and timely performance feedback to the team and Mentor and Identify the Star Performers. Monitoring and giving Direction for Project planning, scoping, estimation & tracking.
Identifying and sharing project specific innovations, best practices, tools or other lessons learnt that may be of broader interest within the Center/Location.





IT Consulting:

Interface with clients for Business Process Analysis and Mapping with identification of system / processes and priorities.

Conduct Case / System / Process Study, Requirements Management.

Solutions Architecting, Process Reengineering & Development

Calculate ROI with focus delivering promised value of applications.


Performance Engineering:

Ensure high performance and scalability of products/services, high availability through effective design and construction. Conduct product bench marking/performance testing to identify and address performance bottlenecks in products.


Customer Acquisition:

Contribute to customer acquisition by creating winning technical proposals, deliver technical presentations and demos. Play active role in RFP process, objections handling, negotiations and deals closure. Enable customer retention and customer mining through consistent track record of effective delivery and support





Employer: TESCO HSC Pvt. Ltd., Bangalore                                                     Duration: Since April 2007





Tesco Hindustan Service Centre is the Global Services Arm for Tesco and provides IT and business services to Tesco operations across Europe and Asia. Tesco was the first major international retailer to have a fully-owned support centre in India. Tesco HSC is dedicated to supporting the group goals of creating value for customers to earn their lifetime loyalty by providing great service to internal customers


Designation: Project Manager


Reporting to: Head Program Delivery


No. of Employees Reporting to Me: Thirty



¨       Leading a team of 29 supporting Oracle Suite of Applications

¨       Pivotal in Projects – Planning / Estimation / Design, Delivery of Solutions, Participation in Change Governance, Acquisition

¨       Development of Project Team, Project Team Management, People Management



¨       Established SDLC Process in the delivery model / Release Management Strategy

¨       Provided Level 1, 2 and 3 support in accordance with the defined SLA.

¨       Managed development operations for the customization of Oracle Applications

¨       Ensured strict adherence to SDLC Model implementing AIM Methodology

¨       Developed a road map for employees and motivated the team to take up additional initiatives.

¨       Improved the technical capability.

¨       Delivered change requirements in time with 98% defect free.

¨       Created a positive work environment by inheriting Tesco values.

¨       Visibly demonstrated diversity- aware behaviors.





Employer: HP India Pvt. Ltd., Bangalore                                        Duration: June 2005 to April 2007






HP is a technology solutions provider to consumers, businesses and institutions globally. The company's offerings span IT infrastructure, personal computing and access devices, global services and imaging and printing for consumers, enterprises and small and medium businesses


Designation: Delivery Manager


Reporting to: Director-Ebusiness Support


No. of Employees Reporting to Me: Sixty



¨       Managed a team of  60 members supporting SAP, Oracle suite of applications.

¨       Delivered Level 1 and 2 supports as per defined SLA.

¨       Created a positive work environment by inheriting HP behaviour continuum.

¨       Visibly demonstrated diversity- aware behaviors.

¨       Established a good partnership with GDIC.



¨       Ensured strict adherence to SDLC Model implementing AIM Methodology

¨       Delivered change requirements in time with 98% defect free.

¨       Established Green Metrics and reduced P1, P2.



Employer: IBM Global Services Pvt. Ltd.                                        Duration: July 2001 to June 2005





The company has established itself as one of the leaders in the Indian Information Technology (IT) Industry. IBM is the only IT Company in the world and also in India that offers end-to-end solutions to customers from hardware to software, services and consulting



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