QUALIFICATIONS SUMMARY: A self-motivated, efficient and results-oriented leader with solid management and software development skills. An energetic, problem solver with deep cultural awareness and expertise in motivating and directing human resources. Demonstrated experience in creating analysis artifacts for software applications. Highly organized with the ability to manage multiple projects and meet deadlines. A strong work ethic combined with a commitment to excellence in all projects undertaken. A team player, working effectively with all functional areas in accomplishing objectives. Exemplary communication and presentation skills.
AREAS OF STRENGTH: AGILE SOFTWARE DEVLOPMENT. SCRUM. CERTIFIED SCRUM MASTER. PLANNING. ORGANIZING. LEADING. COACHING. CONTROLLING RESOURCES AND PROCESSES. PROBLEM SOLVING. BUSINESS ANALYSIS. SYSTEM ANALYSIS. REQUIREMENTS DOCUMENTATION. FUNCTIONAL REQUIREMENTS DEFINITION. WRITING USE CASES. BUSINESS PROCESS MODELING.
MANAGEMENT EXPERTISE: Highly articulate, confident and persuasive team-builder; able to motivate and communicate to achieve exceptional business performance. Advanced experience in successfully selecting, managing and training a cohesive staff; developing and managing departmental budgets; establishing and monitoring productivity goals; and leading cross-functional teams on key projects. High personal integrity; able to relate to and create trust in all. Dependable and reliable in supporting and enabling team effort to produce genuine long-term sustainable productivity.
SYSTEMS ANALYSIS EXPERTISE: Skilled in determining system requirements and specifications for complex application development projects. Able to communicate effectively with multifunctional teams and technical staff at all levels. Strong customer orientation. Experienced in consulting with customers, resolving problems and meeting specific technical and business needs. Effective project manager with ability to coordinate multiple projects simultaneously.
TECHNICAL SKILLS: Process Knowledge: Agile Software Development; Lean Software Development; Scrum; Use Case Analysis; Data Modeling; Software Development Lifecycle (SDLC). Software Knowledge: Borland CaliberRM; Datawatch Monarch; DB-Access for UNIX; e-Help RoboHelp; FitNesse; HTML; IDS Scheer ARIS Toolset; Lotus 1-2-3; Lotus Notes; Microsoft Access; Microsoft Excel; Microsoft Exchange; Microsoft Front Page; Microsoft Image Composer; Microsoft Office; Microsoft Outlook; Microsoft Word; Rational ClearCase; Rational Rose; SABLIME; Structured Query Language (SQL); Visio Professional 5.0. Operating Systems: DOS; Microsoft Windows; UNIX.
SIEMENS MEDICAL SOLUTIONS Health Services Division - Malvern, PA
Aug. 2003 to Present
08/03 - 08/05: Lead System Analyst
08/05 - 03/06: Scrum Master
03/06 - Present: Project Manager
AT&T TELECONFERENCE SERVICES - Piscataway, NJ
Oct. 1999 to Aug. 2003
Lead Systems Engineer
SCHERING PLOUGH - Kenilworth, NJ
Apr. 1999 to Oct. 1999
Lead Business Analyst
AT&T - East Brunswick, NJ
Dec. 1997 to Apr. 1999
THE UNITED STATES LIFE INSURANCE COMPANY - Neptune, NJ
Mar. 1992 to Dec. 1997
Director-Health Claims Administration
NEW JERSEY NATURAL GAS COMPANY - Wall, NJ
Aug. 1987 to Dec. 1991
Supervisor of Customer Inquiry
Supervisor of Payment Processing
BLUE CROSS AND BLUE SHIELD OF NEW JERSEY - Newark, NJ
Dec. 1985 to Aug.1987
Assistant Manager- Customer Service
Assistant Manager- Major Medical Claims Administration
Rutgers College, New Brunswick, NJ - B.A.: Economics/Finance
Certified Scrum Master: August 2005
Project Management Professional: August 2007