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Tom Malone


Project Manager, Commonwealth Bank of Australia

Location: Sydney, Australia



Certified Scrum Professional
Certified ScrumMaster


Tom Malone : Project professional with international experience in project management, analyst and scrum master roles across  IT & Business projects primarily within Financial Services. Delivery of small / large scale projects in IT Application Development (Agile & Waterfall environments), IT/Business Data Migration, Change Programmes and Start-Ups.

Experience in managing stakeholders and working at all levels within an organisation. Effective communicator and can demonstrate empathy with all project stakeholders. Practical and results focused.


Work experience

Commonwealth Bank of Australia, Project Manager
November 2013 - Present, Sydney, NSW, Australia

Lead project team(s) to manage and execute the project as per agreed scope, within budget and to customer expectations using the Banks Enterprise-wide project management methodology (PMBOK, Agile) and support processes.

Friends First Group, Project Manager
January 2011 - June 2013, Dublin, Ireland

Senior project manager handling a diverse range of projects from software development to compliance and data migration to change programs. My collaborating with teams utilising the principles of SCRUM and a few of our own internally agreed practices I find, enables us to 'hit the ground running' gaining overall shared vision and commitment to deliver goal. My role varies depending on project and stream. I play proxy product owner where detailed stories are gathered from me as part of creating a product backlog. However, my main role is that of SCRUM master creating/eliciting stories and ensuring our backlog is maintained and ordered, resolving issues, participating in planning, demos, retrospectives and continuous improvements process in how we apply / evolve SCRUM internally. I was the responsible for the rollout of SCRUM within the IT software development department. I reviewed progress, organising and presenting SCRUM training, benchmarking of competencies, organised induction for all new starters, participating in all teams stand-up’s, demos retrospectives etc to ensure continuity, competence of teams and provided overall retrospective of rollout to all SCRUM masters, IT project leaders and IT Management. Between June 2011 to April 2013 this was approx 75% of my time.

Interamerican, Programme Manager
September 2007 - May 2011, Sofia, Bulgaria

Programme management to establish a Greenfield financial service company incorporating everything from licencing submission to marketing, IT implementation to back office establishment and recruitment to product development. My role was that of product owner were detailed stories are gathered from me as part of creating a project / stream product backlog, maintenance, ordering participation in demo and sprint planning. However, within the IT, back office establishment, product development streams I played SCRUM Master and team member, eliciting requirements, resolve blockages and dealing with product owners Between September 2007 and May 2011 this was approx 58% of my time.

Friends First International, Project & Operations Manager
September 2002 - August 2007, Dublin, Ireland

Project and operations management of BPO services to large European financial service organisations. Project management the delivery of multiple IT software projects across Europe. Engaging with multiple product owners utilising the same product platform, maintaining a single ordered backlog for both mature and greenfield organisations. My role was that of eliciting requirements, maintaining and ordered and groomed backlog, resolving issues, continuous improvement of sprints, conducting and participating in retrospectives and demos with our team. Between September 2002 and August 2007 this was approx 55% of my time.

Friends First Group, Business Consultant
June 1996 - August 2002, Dublin 18, Ireland

Business Consultant within Business Solutions team shared services centre. My roles was that of translator between business / operations and IT. Working on the demand management plan as part of business planning enterprize analysis. System selection process by elicitation requirement from all stakeholders, assessment and validation of needs. Communications with business operations and IT via documentation, workshops and demos of working software.


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