Reuters Software (Thailand), Ltd., Technical Specialist
April 2013 - Present, Bangrak, Bangkok, TH
My responsibilities are to define, provide consultation, to create & deliver training, and coach software development teams to do software processes and practices properly and comply with regulations, e.g. CMMI standard, company policies, international laws, and so on. Most of development teams at my site (Bangkok) are using Scrum so most of my time have been spent in this area. For instance, I have developed and delivered Scrum courses (Agile Foundation: Software Development by Scrum, Being Agile, User Story and Agile Planning, Retrospectives, etc.), coached 2-3 development teams per year to adopt Scrum properly, and provided consultation by request.
Reuters Software (Thailand), Ltd., Senior Software Process Specialist
June 2008 - March 2013, Bangrak, Bangkok, TH
My responsibilities were mainly about providing support & consultation on process deployment, measurement and improvement activities. Also I worked with development teams to identify and facilitate preventive actions of common noncompliance for long-term process improvement as well as pointing out process improvement areas and best practices. Besides I participated in process improvement projects in putting in place process improvement standards and implementing process improvement initiatives, e.g. adopting Agile. For the process improvement, I had to ensure process and quality deployment on process performance and software quality issues.
Reuters Software (Thailand), Ltd., Software Process Improvement (SPI) Specialist
October 2004 - May 2008, Bangrak, Bangkok, TH
My main responsibilities were about defining and maintaining standard processes used in the organization, e.g. CMMI. I also studied and researched for best practices and development approaches that could be useful for our organization, e.g. Agile. To do this, I had to work with software development teams to find out what they did well and what they could/should improve in term of software development process.