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Joseph Lopez

  

Lead Business Systems Analyst, WellMed Medical Management

Location: San Antonio, TX


Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Credentials

Biography

Greetings! My name is Joseph Scott Lopez. I've had the fortunate opportunity to have an education and work in a field that I am deeply passionate about. My journey began with studying Computer Science at St. Mary's University in San Antonio. Post-graduation, I created job specific training modules for Sea Island Shrimp House, which introduced me to audio and video editing. I later worked for Capital Group Companies working and learning so much about the business aspects before moving to IT as a Level 2 Support Analyst. I soon discovered my passion was code development and had the opportunity to move in that job role while learning various software methodologies such as: Waterfall and RUP. I also had the opportunity to learn and Practice Agile, specifically Scrum and Kanban. Shortly after this introduction, I felt I could contribute so much more by working closely with the business as a Business Systems Analyst. I also had the opportunity to work as the teams' ScrumMaster and at one point a Product Owner. I am truly grateful for having so many opportunities to learn the Agile philosophy and working with outstanding teammates that helped me mature as a professional and more importantly, a person.

Work experience

WellMed Medical Management, Lead Business Systems Analyst
May 2015 - Present, San Antonio, TX, US
• Elicits and documents functional and non-functional requirements for project and operations & maintenance releases by conducting in-person interviews or WebEx sessions • Works closely with business stakeholders and product owners to prioritize and manage scope • Works closely with business-side analysts to clarify requirements, perform exploratory testing, and prioritize defects • Creates process and system flow diagrams as necessary • Ensures requirements traceability is followed and performs requirements coverage by performing exploratory testing in Development environment before authorizing system testing to begin • Assists quality assurance analysts in reviewing and approving test plans and test cases • Administrates Tier 1 application access requests and profile creation • Assists with application production support by researching, formulating a solution, and following-up with the user • Created formal process for gathering and prioritizing Product Backlog items with business stakeholders of a multi-tenant portal application • Coordinates team’s daily duties which include: business systems analysts, developers, contractors, offshore resources and quality assurance analysts • Ensures SDLC for Tier 1 web-based application is properly enforced and artifacts are approved and appropriately archived for each project/release • Mentors senior and junior level business systems analysts on company/industry standards and best practices • Manages team capacity and assigns resources to various efforts • Provides verbal performance feedback to team members and identifies areas for improvement • Performs conflict resolution within the team when necessary • Currently acting as Project Manager for multiple teams to create an online version of business forms that capture medical measure information • Works with PMO to generate project charters for those within my application’s program and monitors burn rate • Calculates projected budget for team’s projects and operations & maintenance releases • Recommended project solution for front-end validation which will reduce data entry errors and the overall turnaround time to existing rules engine • Provides weekly project status updates to senior business stakeholders

WellMed Medical Management, Sr. IT Systems Analyst
July 2013 - May 2015, San Antonio, TX, US
• Provided leadership and guidance in adopting Scrum principles • Introduced Agile engineering practices such as: Pair programming, Continuous Integration and TDD

Capital Group Companies, Business Systems Analyst, ScrumMaster
April 2011 - April 2013, San Antonio, TX, US
Performed Scrum Master role for time tracking and content management system projects • Facilitated Discovery, Sprint Planning, Daily Scrum, and Retrospective meetings • Produced team’s burn down chart on a daily basis • Worked with management team to mitigate risks/impediments identified by Scrum team • Worked with team members to implement Kanban methodology for operations & maintenance support tasks • Introduced Kaizen into team’s Scrum process to address items identified during Retrospectives • Produced and socialized team’s throughput metrics with upper management • Facilitated product demo every two weeks with business stakeholders and Product Owner • Worked with business to implement story prioritization strategy by assigning business value points • Served as Scrum Coach for existing teams that began to adopt Scrum

Capital Group Companies, Programmer
September 2008 - April 2011, San Antonio, TX, US
• Participated as a Scrum Team Member

 

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