Navitus, Senior Business Analyst
July 2011 - Present, Appleton, WI, United States
Air Wisconsin Airlines, Applications Manager/Business Analyst
July 2006 - July 2011, Appleton, WI, United States
Evaluation of software package for Air Wisconsin’s 2,800 employees from Gap Analysis through Concept and Initiation phase of the project methodology. Project spanned across 4 departments and required coordination and consensus from each business unit from gap analysis through requirements elicitation and evaluation, vendor research, request for proposal, solution assessment, vendor scoring, vendor management, business case development and steering committee presentation. Provided insight of project management and business analysis perspective while participating in the development of Air Wisconsin Project Management Methodology. Requirements gathering, validation through Agile development of SharePoint Public Pages for the Air Wisconsin intranet across the organization. Detailed analysis, development and implementation of a crew self service application for 2500 remote users. Project included requirements gathering through solution definition, business case creation, application development in an Agile environment, quality assurance and implementation.
Associated Bank, Systems/Business Analyst
July 1996 - July 2006, Green Bay, WI, United States
Provide business and technical solutions and support to clients. Responsible for managing and implementing financial institution conversions including elicitation of requirements, application mapping and configuration, requirements management as well as project management for the conversion process. Provide project leadership, planning, execution and control. Conduct project meetings, manage resources, meet timelines. Create project documentation, communications and project plans. Research application inquiries for customers, provide business line analysis, coordinate and implement system enhancements