SANTOSH KUMAR DWIVEDI, PMP
C-194 GF, Shushant Lok – III, Sector-57, Gurgaon, Haryana 122002, India
Contact No.: +91-9910448104, +91-9818003724
E-Mail: email@example.com; Profile: http://www.linkedin.com/in/santoshkrdwivedi
A dynamic leader with over 19 years of total experience in I.T field including Project Management, Delivery Management and People Management. Possess more than 5 years of cross-cultural experience in USA.
Customer-service orientation, “big-picture” vision, and sensitivity to the bottom-line combine usefully to deliver projects stamped with a characteristic blend of detail, and cost-effectiveness; distinction of managing numerous on-shore/ off-shore engagements across the domains of Telecom, Banking & Finance, Travel, Consumer Lending and Pension Fund.
Adroit with complete portfolio management, requirement analysis, design, development as well as deployment of projects on various platforms. Handled business critical projects such as e-planning, e-reporting for American Express. Managed the portfolio of Citi Financial Auto starting from account setup. Managed various projects of Institutional business at Fidelity International Ltd.
Skilled in mapping client's requirements and providing them best solutions. Instrumental in defining as well as adhering to service standards. Demonstrated expertise in carrying out effective relationship/ engagement and delivery management.
Adept in offering advice regarding the creation of development opportunities, brainstorming ideas for addressing individual skill gaps, and suggesting ways to facilitate the resolution of conflict. High energy and self-motivated - makes things happen; proven ability to work under pressure and adhere to strict deadlines.