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Randy Urbaniak


Sr Manager Program Management, Adobe

Location: San Francisco, CA


Certified ScrumMaster



Randy J Urbaniak

Sr Program Manager\Certified Scrum Master

Successful leader and team-oriented manager with proven ability to deliver products to market on time, while managing complete product lifecycle process and organizational priorities. Built and managed highly productive  development teams of 6 to 150 people. Extensive experience with managing teams in mobile, cloud computing, database and software development for the collaborative work management, telecommunications, ISP, CRM, ecommerce, consulting and service delivery industries. Adept at collaborating with cross-functional teams and multi-locations to create and execute product strategy. Key member of product merger team involved in 14 mergers at 5 companies. Successfully managed company critical product launches.

Work experience

Gracenote, Sr Program Mgr\Scrum Master
April 2014 - August 2016, Emeryville, CA, US
• Manage project portfolio, release planning, schedules, KPIs, dependencies, risk mitigation, compliance, and governance • Manage the design, implementation, and transition of platform architecture with the ACR\VACR (Automatic Content Recognition) technologies team • Develop and refine program models for estimation, planning, tracking, and reporting • Develop product plan, release scope, and feature prioritization process with product and engineering • Innovate and implement hybrid agile framework, best-practices, tools, and metrics • Forge strong partnerships between globally distributed partners, development, product, and cross functional teams to ensure custom projects meet expectations and deadline • Manage multi-departmental teams of product owners, developers, analysts, quality assurance, and technical writers • Promote and implement an AGILE development structure across the product development teams

Mindjet, Sr Manager Program Management
January 2009 - April 2013, San Francisco, CA, United States
Senior Manager, Program Management • Redefined and expanded the Program Management role within the company • Certified Agile SCRUM Master • Defined process and lead Agile Scrum teams on Web, Mobile and Product Localization projects • Led the product team that launched Mindjet into the Collaborative Work Management space • Led the Project Methodology Team to launch Agile product development across the entire Products Team (including Product Management, UX, Engineering, Quality Assurance and Documentation) • Integrated and led the team for the launch of the Mindjet Task Management web tools • Responsible for the creation and launch of 3 new mobile apps on both the iOS and Android platforms • Helped define and drive mobile solutions that generated 10,000+ new user signups per week

JPMorgan Chase\Washington Mutual , Director Results Management
May 2008 - January 2009, San Francisco, CA, United States
Director Results Management • Responsible for the Card Services project portfolio of over 200 projects • Supported the project managers during initiate through close phase of each project • Defined and launched enhancements to the Project Workflow application to support all methodologies • Defined and launched a new Project Methodology Life Cycle (PMLC) process in coordination with the corporate Enterprise Program Office • Developed, coordinated and lead methodology training classes for 480 employees at multiple locations

SEVEN Networks, Inc., Senior Program Manager
March 2003 - March 2008, Redwood City, CA, United States
Senior Program Manager • Defined the Program Management role and created the Product Delivery Team • Helped the company scale from 7 mobile operators in 3 countries to over 115 operators in 64 countries • Managed 50+ successful production launches for customized mobile and web-based applications • Coordinated development and integration with the 4 leading ISP’s: AOL, Google, MSN and Yahoo! • Program Manager on the key telecom relationships: AT&T, Sprint, Alltel, Orange and Telefonica • Managed 3 product localizations for international product offerings in Europe, Japan and Latin America • Managed product releases on the 5 major device platforms for 100+ mobile phones from manufacturers including HTC, Motorola, NEC, Nokia, Palm, Sanyo, Samsung, Siemens and Sony Ericsson

KANA Software, Inc., Senior Program Manager
May 2000 - November 2002, Sunnyvale, CA, United States
Senior Program Manager • Defined, maintained and communicated project schedules and risks to Senior Management and Product Marketing • Launched 7 new analytical reporting products into the Sales and Marketing organizations • Managed the 4 key OEM partner relationships for software integration with Nortel, BEA, ATG and BroadVision • Managed product localization projects for successful international product offerings in Japan, Korea and Germany • Defined and implemented a product life cycle strategy to manage growth of the enterprise CRM software products • Executed engineering and marketing information “transfer of knowledge” sessions for the Sales, Training, Professional Services and Customer Support organizations for each product release, Director Program Management
July 1998 - April 2000, Menlo Park, CA, United States
Director Program Management • Responsible for the definition of features and functionality for online auction and retail sites • Managed cross-functional teams with representation from Marketing, Engineering and Customer Service • Key member of launch team for the Onsale new goods center which evolved Onsale from a $100M auction site to a $400M auction and straight-sale site • Key member of the team that successfully merged the and online sites over a 72 hour period with no site downtime • Assisted in defining the business processes and tools that the merged company would adopt • Coordinated the merger of operational databases, warehouse management systems and financial packages • Analyzed and designed improvements for EDI, order, transaction, customer service and accounting processes • Led cross-department teams of three to ten people to resolve production issues

AON Consulting, Director Internal Applications
May 1991 - May 1998, San Francisco, CA, United States
Director Internal Applications – Radford Surveys and Consulting, San Jose, California: 1994-1998 • Built and managed a 17-person development and quality assurance team • Responsible for new development and maintenance of all internal consulting and survey applications • Designed and managed the implementation of data and application solutions for nationwide consulting teams Senior Technical Consultant – HSG, San Francisco, California: 1991-1994 • Provided solutions, support and data analysis for the company’s national Health Strategies Group (HSG) • Designed and created databases and reporting solutions for the high-tech and bio-tech industries


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