Alberta School Employee Benefit Plan, PMO Project Facilitator
February 2012 - Present, Edmonton, AB, Canada
Responsible for creating and maintaining a Project Management Office whose focus is to increase project visibility, support Leadership and Management decisions, broadcast communications company wide while championing horizontal communications between departments, metrics and resource tracking, facilitation and one-on-one support, and business analysis.
The focus of the Project Faciliator role is to ensure that project status' are reported to Leadership, develop and implement a standard project management methodology, monitor and control project performance, implement and operate a project information system, develop and maintain a project scoreboard, create and manage archives of project documentation, implement and maintain a database of lessons learned, implement and manage a risk database, and coordinate between projects ensuring success.
BioWare, Localization Assistant Producer
July 2010 - July 2011, Edmonton, AB, Canada
Responsible for assisting and coordinating the localizing of a multi-million dollar project. Duties included acting as a key liaison and meeting facilitator between internal development teams and external localization partners. Coordinated resources throughout the company and third parties, and ensured that external partners met milestones and received all necessary information to achieve milestone objectives. Acted as the asset manager for all the localized content and resources. Identified and established processes and standards to make the localization process more efficient and effective. Managed hundreds of thousands of lines of data which required very precise and meticulous attention. Designed and authored weekly reports for company-wide consumption.
NAIT - Northern Alberta Institute of Technology, Project Assistant
August 2008 - July 2010, Edmonton, AB, Canada
Responsible for coordinating and ensuring the successful delivery of 14 different certificate programs. Duties included: file and asset management, managing and scheduling resources, securing contracts, and liaising with internal and external clients. Managed online information and web publishing to the general public. Employed rigorous time management skills. Identified risks and recommended solutions to management. Built and maintained relationships with internal and external clients. The work also involved aspects of innovation and creativity to improve and optimize the existing department processes.
Chapters - Indigo Books & Music, Assistant General Manager
June 2007 - March 2008, Edmonton, AB, Canada
This position was responsible for scheduling resources, managing multiple projects and prioritizing competing tasks. Additional responsibilities included dealing with unexpected issues, difficult situations and motivating the team. To be successful, it was necessary that this position had excellent time management and organizational skills to ensure projects were communicated clearly and completed successfully, as well as the ability to understand detailed project requirements.