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Ramkumar Chandrasekaran


IT Director, Hastings Mutual Insurance Company

Location: Alpharetta, GA


Certified ScrumMaster



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Work experience

Hastings Mutual Insurance Company, IT Director
November 2016 - Present, Hastings, MI, US
Management and Leadership of the Application Development functions, which includes the recommendation and implementation of comprehensive strategic and tactical automated systems to achieve corporate goals; while balancing the user needs for efficiency and effectiveness against the competitive needs and cost containment.

Country Financial, IT Manager, Enterprise Program
January 2015 - June 2016, Bloomington, Illinois, US
* Managed company's largest transformational program with 100+ million $ budget and 250+ stakeholders. Direct reports included enterprise architects, program managers, PMs, lead developers, lead BAs and testing leads. * Played a lead role in establishing PMO and other IT disciplines like Service Management (ITIL), Vendor Management (VMO), and Enterprise Architecture (EA) across the enterprise. * Mentored PMs and other project management professionals in the company. * Led application development and service management teams to design, develop and support business critical applications using standard practices such as ITIL.

RLI Insurance, IT Manager, Solutions Delivery
November 2010 - January 2015, Peoria, IL, United States
* Implemented strategic programs including the multimillion dollar Guidewire ClaimCenter implementation. * Owned corporate solutions portfolio, which included claims, treasury, HR, cash ops, producer management, data warehouse and legacy platforms (AS400). * Managed team of 40+ architects, developers, BAs and QA personnel to implement and support top notch solutions. * Set up and established PMO.

State Farm Insurance / HTC Global Services Inc, Delivery Manager
September 2000 - September 2010, Bloomington, IL, United States
* Delivered strategic initiatives using geographically distributed teams covering a wide spectrum of technologies, including infrastructure. * Led service management teams to provide top notch support for 7/24 business critical applications. * Played the role of architect in designing and implementing innovative solutions.

Techlead Software Engineering Private Limited, Senior Software Engineer
July 1997 - July 2000, Pune, Maharashtra, India
* Lead developer on initiatives for clients across the world. * Established proven QA practices for the company as its QA lead. * Hands on design, development, testing and deployment of applications using varied technologies. * Managed infrastructure for the company, including its network components.


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