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Pankaj Kumar


Project Manager, Synechron Inc

Location: Boca Raton, Florida , USA


Certified ScrumMaster



I am working as Project Manager and Scrum Master for a multinational finance company. 

  • Led Portfolio Management of team with more than $5 Million yearly projects, 80+ team members (PM, Dev, BSA, Operations and QA) and 8+ Project Manager in American Express.
  • Coached more than 50+ team members to learn and adapt Agile Methodologies helping Enterprise wide initiative.
  •  As Scrum Master and Project Manager, I have delivered numerous end to end projects in different SDLC models consisting more than 20 different application development and test teams involved of 100+ team members.
  • As Program Manager, led several process improvements and team mergers during Re Organizational changes with different clients.
  • Led Technical Support and Quality Control teams for successful Data Center Migration of 15 applications with active user base of more than 50,000 users.
  • Directed PMO and owned different process areas under PMO for Finance, Delivery, Capacity Planning, Resourcing, SOX Compliance, Team Trainings, Executive Reporting, Escalation Management, etc.
  • A keen analyst and team player with thorough understanding of all aspects of the Software Development Life Cycle (SDLC) (Waterfall and Agile) from understanding requirements through direct client/vendor interaction, translating them into technical specifications and driving their execution.
  • Experience in fast pace dynamically changing environment in areas of people management, client engagement, managing multiple projects simultaneously, change management, risk management and leading technical support teams.
  • Good experience in developing customized Test Management process and implementing delivery process in onshore/offshore model.
  • Demonstrated ability to retain and motivate high performing teams, resource optimization, contract consumption, developed and managed SLA’s and operational expense management.
  • Liaison with globally distributed different project teams, client/vendor teams and business teams to manage escalations, risk management, task tracking, budget tracking, led teams for meeting milestones within project timelines.
  • Won multiple awards from client and Synechron for excellent performance and successful project delivery.
  • Experienced in people management, motivating team, conducting goal settings, preparing development/training plans for associates, conducting performance reviews.

Work experience

Synechron , Scrum Master / Agile coach
December 2010 - Present, Boca Raton, FLORIDA, US
Have extensive experience in Agile and Scrum from nearly 5 years. I have delivered numerous projects in last 5 years as Scrum Master and also trained more than 10 Project Managers to gain Agile knowledge on Scrum. Which helped them to move towards Scrum from Waterfall methodology.


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