Get certified - Transform your world of work today


Paul Heidema


Transformation Guide | Agile Coach | Change Agent

Location: Toronto



Certified ScrumMaster
Certified Scrum Product Owner


Certified Agile Leadership 1


"Paul was instrumental in helping support a cultural shift for our division. He was able to not only speak to us about agile concepts but was able show us how to apply them through an active participation and follow up coaching. His approach is open and fresh and he is able to bring life to agile concepts and help you apply them in a way that is unique to your organization and needs."
- Chantal Tomlinson (World Vision Canada)

"I've had the opportunity to work with Paul both at Workopolis and at Aimia. Paul and Berteig Consulting were key to the success of our Agile Transformation at Aimia. Paul was an excellent lead Agile Coach who was able to impart the fundamentals of Agile ways of working in general and of the OpenAgile methodology in specific. His coaching style appealed to all audiences and often helped defuse conflicts during our transformation. I want to thank Paul and Berteig Consulting for ensuring our transformations both at Workopolis and at Aimia attained critical momentum and self- sufficiency. I would highly recommend Paul as an Agile Coach."
- Frank Leong (AIMIA)

“Paul was very instrumental in making the transition from our current project management methodology of waterfall to the Agile-Lean seamless. He is excellent at keeping the group focused, engaged and inspired to want to learn the methodology."
- Steve Georgiou (Equitable Life of Canada) 

“Paul was hired to teach our team at Infonium to become more effective and able to deliver greater value to our clients through Agile methodologies. He was very personable and easily made a good connection with our team by getting to know each of us individually. During our learning process, Paul explained everything in detail, answered any questions with honesty that the team had, helped us resolve any issues, and taught us techniques to help us become more agile. He's helped develop our team into what it is today, and we can thank him and Berteig Consulting for our increase in productivity and a closer and more efficient team.”
- Denis Odorcic (PatientWay by Infonium)

“Paul did a great job training our Development team on Agile XP. His style meshed perfectly with our different personalities and his teachings are still in use with our team to this day. I would not hesitate to recommend Paul and Berteig for converting/updating your Development team on the Agile approach to Development.”
- Jeff Chemeres (Empathica)

Work experience

ADP, Director of Agile Transformation & Innovation
January 2016 - Present, Toronto, Ontario, Canada
Transformation Coach and Innovation Leader focused on supporting all Agile teams for ADP across all of Canada. Helping each of the 20+ Scrum or Kanban teams to advance in their maturity of Agile and Lean, their level of collaboration, their use of innovation, and their ability to execute using Agile frameworks, values, and practices.

Deloitte Canada, Manager
September 2014 - December 2015, Toronto, Ontario, Canada
As part of Deloitte’s Technology Consulting practice, Paul brings experience in the use of Lean/Agile methodologies in the Financial Services, Media & Technology space. Paul leads as a manager and senior transformation catalyst in the Deloitte LEAN service offering and provides mentorship and leadership to continuously improve Deloitte’s Agile Methodology people. He has experience in coaching, training, facilitation, mentoring, and consulting on Lean and Agile methodologies including Scrum, Kanban, OpenAgile, Extreme Programming (XP), User Story Creation, and Lean thinking.

Berteig Consulting Inc., Partner, VP Training & Development
January 2014 - August 2014, , CA
worked with many large organizations as a Scrum Trainer, and Senior Consultant to help them understand the core concepts, as an Agile Coach to build up the necessary skills and talents of leadership and staff, a business coach leading and guiding executive management, and a Transformation Coach to support and catalyze the culture of the organization.

Berteig Consulting Inc., Vice President Training Services
January 2008 - December 2010, Toronto, Ontario, Canada

Paul focused on the training and marketing aspects of Berteig Consulting. He spent much of his time training individuals in Scrum and other Agile methods. He also worked as an Agile coach and consultant for many companies to help them become effective and deliver value to their customers and users. During these 3 years, Paul also helped to shift our training framework to one that is more student centric (aka training from the back of the room).

YouNotice Web Design, Partner, Senior Web Developer
June 1999 - December 2009, Toronto, Ontario, Canada

Paul worked as a web developer for 10 years building custom websites for many organizations. He mainly worked in HTML, Flash, and did some database work. He worked with his clients to build a brand, design the look for the site, create a logo, develop the website, and maintain the content for the websites. This technical work helped to prepare Paul for his future work as an Agile trainer, coach and consultant.

Articles I've written

Agile Tools vs. Agile Books
I have been working with Agile for a couple of years. At Berteig Consulting we are using Agile to run our small business. As such we try to use various tools to make our life easier. We have used CardMeeting for our cycles and tasks. I have t...


Newsletter Sign-Up