European Institutions, Project Officer / Development Manager/ ScrumCoach
May 2009 - Present, Brussels, Belgium
Leading a team of 20+ software developers in order to achieve the objectives of the Office in the mutual and external cooperation fields (Anti-Fraud Information Systems) by delivering the required functionalities , on time and within budget. The overal purpose is to manage internal development projects. Duties involve to : Take ownership of all project activities Implement assigned activities in accordance with established principles of project / process management (ITIL , PMBok,SCRUM). Ensure that project progresses as scheduled regarding timeframe, resources and expenditure, pre-defined quality and specifications, and take appropriate remedial action in case of deviations. Report on project teams activities and maintain project scoreboards. Co-ordinate and liaise with product owners in operational units and the colleagues working in the same business area. Communicate with the stakeholders through different channels
Siemens Business Services, Senior Project Manager / Service Manager
March 2005 - May 2009, Anderlecht, Belgium
Project Management of large international projects , Project Profit and Loss responsibilities.
Senior Project Manager for the Specifications lot (Phase 1) of the EMCS project DG-TAXUD
Leads the elaboration of all specifications (FESS, TESS, SESS, ACS , PSS , …) and the elaboration of DG TAXUD information policy towards the members states and the european associations of Economic Operators.
Organization and performance of training to the Member States on the specifications , active participations to the ECWP.
Hand-Over induction sessions and training provided to the development contractor in June 2007.
Service Operations Manager for ESP-DESIS Lot2 and Lot1C
Responsible for the running of the project office , following-up of the entire project portfolio executed under the DESIS contract , consortium representative towards DIGIT.
Project Leader for the development of the SIGL2 project (DG TRADE)
Programme Manager for the AFIS-PROD project (OLAF) , implementation of ITIL compliant operations (01/09/2007-30/09/2008)
Programme Manager for EESSI project (DG EMPL) development of an European wide social security-related messaging exchange system (starts 1/12/2008)
Production of a Feasibility Study for ECDC (Stockholm).
MWH, Operations Manager
June 2002 - February 2005, La Hulpe, Belgium
Duties included general management of the Belgian company and its Bulgarian and Romanian branches (40+ staffs, 15 M. euros turn-over). Responsible for Financial Operations including general accounting , purchasing , cash-flow management, monthly closure and reporting , treasury and taxes, year-end audit. Responsible for local IT operations definition and implementation of WAN and LAN infrastructure between the different offices. Programme Manager for the internal processes re-engineering and implementation of ERP package (IMS). Practical knowledge of EU-funded projects financial instruments , Follow-up of projects portfolio Line Management of a multidisciplinary team Contracts and claims management Budget responsibilities
EBONE, Senior Manager
January 0200 - January 2002, Hooeilaert, Belgium
Programme Management of IT related development at European Level
Accountable for deploying GTS' CRM program for GTS' Voice business at a pan-European level (12 countries).
Solution encompasses software development and deployment for Problem Management, Ordering and Provisioning.
Analysis of existing legacy systems (10 different systems) and phase out onto a single infrastructure
Definition and development of Customer Care and Operational Portal.
Transferred of HR and Financial systems under IT governance
Accountable for restructuring Oracle Financial and HR systems development teams.
Moved Development and Support operations (Bracknell (UK) and Cork (IE) to Hoeilaart (BE).
Completed re-engineering of Oracle Financial in order to improve usability as corporate ERP (Purchasing , Payables , Receivables and Logistics processes)
Defined HR systems strategy towards an ASP model
Migrated HR, Financial and Logistics systems to PeopleSoft following the acquisition of Ebone by KPNQwest.
Implementation of a Datawarehouse solution for CRM purpose
Line Management of administrative assistants and IT professionals
January 1992 - January 2000,