Mike Ward, accomplished Prince2 and Agile qualified ScrumMaster with over 16 years experience gained in software development and infrastructure positions held in Investment Banking, Asset Management, Stock Broking, Insurance, Telecoms, Music and Media Industries. Core strengths include: -
- Enthusiastic with high energy levels and ability to multi-task and prioritize effectively.
- Demonstrable track record in the delivery of web and ecommerce solutions with particular experience in the delivery of real-time pricing and distribution systems and the integration of CRM and Social Networking functionality.
- Strong people management skills with the ability to lead and motivate local and offshore teams and deliver business transformation and process re-engineering programmes on schedule and budget.
- Clear communicator, concise and articulate able to rapidly assess existing processes, present a solution and implement effective change.
- Strong attention to detail and reporting skills with the ability to clearly present programme status to stakeholders and senior management.
- TrainedCommercially astute, with a proven budgetary control of programme portfolio’s (circa £4.2M – £14M).
April 2012 - Present, London, United Kingdom
An award winning web based execution-only stockbroker,subsidiary of Societe Generale accountabilities including the development of operational efficiency guidelines, and roadmaps for the Technology operations covering BAU support, managed services and OPEX optimisation. Typical daily duties included the management of Infrastructure Support, Web Development and Programme Delivery teams to deliver a production service and business change. (Budget £14M, team size 35)
City Index Ltd, Programme Manager
September 2011 - April 2012, London, United Kingdom
Responsible for the delivery of a new Currency, Commodity and Futures trading platform to APAC . Reporting to the Head of Trading the role demanded strong stakeholder management, concise reporting & budgetary control and the on-time delivery from off-shore development teams. In addition I was responsible for all rollout and adoption activities and worked closely with regional support and marketing teams. Day-to-day activities include the running of daily SCRUMs, release and issue management and regional management communications. (Budgetary control £7.5M, team size 25)
UBS Investment Bank (NERO Project) , Fixed Income Project Manager
January 2011 - August 2011, London, United Kingdom
Responsible for the delivery of a new ecommerce portal called Neo. Similar in concept to the Morgan Stanley Matrix portal, Neo provides class-leading Social Networking capabilities through the seamless integration of CRM data. Responsible for the on-boarding of the Credit and Rates business and the implementation of Social Networking functionality the role required strong stakeholder management, requirements priortisation, and influencing and team management skills. With aggressive rollout timescales and tight budgetary control (£12M) and reporting required I led four development teams (45 in total) to deliver FI Trade Blotters, Historical Bond data charting, analytics and Social Networking capability similar to LinkedIn and Twitter. With a strong focus on user interface design and business workflow I worked directly with senior business managers to prioritize requirements and manage project team delivery. The portal was hosted on brand new hardware and developed using a mixture of Java and .Net and integration with Adobe Flash and Flex technologies. Reporting directly into the head’s of Rates and Credit and the eSecurities Chief Operating Officer
The Financial Times Ltd, Head of Programme Management
June 2008 - December 2010, London, United Kingdom
Implemented a new subscription management system for the FT.com website in record time and £65K under budget. Recognised by the CIO as the year’s most important project by supporting the business need to replace lost advertising revenues with subscription charges. The project included also implemented security mechanisms to block unauthorised access of the FT.COM site by unique machine or IP address ranges. The project completed two months ahead of schedule and delivered £0.5M additional revenue in the following two months.
Managed a third-party vendor to deliver the enhanced iPad FT app in record time and under budget. The role required strong stakeholder management and the ability to lead the vendor development team to delivery high quality functionality requiring minimal re-work.
Led a project team consisting of data analysts, database administrator, and subscription sales and marketing assistants to re-structure the FT.com subscription and marketing database to improve website user performance. A detailed study of the MS SQL Server database schema was performed using MS SQL Server OLAP analysis tools leading to schema revisions to improve overall database performance.
Following the sale of the FT subsidiary Interactive Data I led a project to consolidate and confirm the continued availability of currency feeds from the worlds various Stock Exchanges. The project successfully managed the transition of 63 price feeds.
Managed a third-party vendor implementation of a Sales Force system for the FT Banqueting and Conferences business. Involved in the initial business case submission I led and coordinated the third-party and internal business users to deliver the system on-time and budget. The new system dramatically simplified the process for the management of delegate and attendee invoicing settlement.
Led project team to deliver improved targeting of FX media content to corporate customers by improved real-time delivery of FX prices