Michael Van der Gaag is a IBM Certified Consultant & Certified Scrum Master with leadership in Usability Analysis, Design & Testing, User Experience (UX) strategy in sprint planning, project solution definition and interaction design.
Specializing in user centered design, user and consumer research, stakeholder workshops and usability testing.
Across markets and industries, proven success with complex projects, bringing insight and innovation to user engagement strategies.
A mentor to clients, managers and colleagues, collaborating for their success. Passionate about Human Factors, user performance and Agile project success. Flexible to achieve both bottom line and client satisfaction.