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Maryann Snider

  

Principal, Agile Project Manager, CSM, CSPO, Walmart.com, SamsClub.com

Location: Brisbane, CA

Biography

Agile team coach for multiple teams, and Agile Project Manager for the Site Team at SamsClub.com, a market of Walmart Global eCommerce. Member of Agile transition team who defined SDLC framework to scale multiple markets across the enterprise. Serve as a change agent and team advocate by teaching Agile practices, values, and princples to cross functional teams how to deliver quality products as promised to a growing business. 

Coach teams and managers to assess Agile adoption through performance, including story composition meeting INVEST criteria, daily stand ups, release plan MVP, iterative execution, impediment removal, retrospectives, and interpreting team iteration and release metrics. 

Creative, responsive, and disciplined, successfully produced hundreds of software solutions while implementing process improvements. Possess a strong ability to analyze and organize multi-releases, build in quality while serving cross-functional teams to achieve higher team performance. 

Knowledge and Talent Overview:
- Agile, Scrum, Lean principles, Kanban
- Business visioning, epic decomposition, story writing, story maps 
- Story acceptance criteria, design discovery, root cause analysis, team predictability
- Release, sprint planning, story estimates, story readiness, team metrics to get done!
- Develop training, enable learning and organization improvements
- Architecture and Product Council
- eCommerce, Customer Relationships, credit cards, payment systems, money transfer, authentication, authorization, fraud, security, privacy, system integrations with 3rd parties
- Multi-tier platforms and languages; HTML, CSS, Java, ATG, Endeca, Oracle, .NET, Enterprise Message Architecture, Websphere MQ, IFX. CICS, COBOL, DB2, OOD, UML.
- Retail, brokerage, bank, energy, consulting.

Certifications: ScrumMaster (CSM). Scrum Product Owner (CSPO), Project Management Professional (PMP), Conteneo Innovation Games.

Work experience

Walmart.com, Principle, Agile Project Manager, ScrumMaster, SamsClub.com Agile Coach
July 2010 - July 2015, San Bruno, CA, United States

9/8/12 to 7/12/15: Principle, Agile Project Manager, ScrumMaster for 2-3 teams and SamsClub.com Agile Coach/trainer for 8-10 teams. Responsible for Site Redesign of all features in header, footer, site navigation, home page content, item page redesign, 360 degree item view, Club-Online pricing, Ratings & Reviews, Ask & Answer Bazaar Voice feeds, Marketing containers, Category Page, Search, Membership Self Service,  Membership Instant Savings Program, and Site performance tuning. 

10/1/11 to 9/7/12: Sr. Project Manager, ScrumMaster for 2-3 teams.  Developed Club Finder, item page, protection plan overlay, redesign of cart and checkoutt, shipment, payment, confirmation, receipt, print, new shipping program.

5/10/11 to 9/30/11: Sr. Project Manager, ScrumMaster for 2-5 teams.  Developed new eCommerce site for China, including new features for Cart, Checkout, My Account, Item Page, Search, and Browse.

7/12/10 to 5/9/11: Sr. Project Manager, ScrumMaster for 2-3 teams.  First experimental Agile Scrum team for Walmart Global eCommerce that led to larger organzational transformation from waterfall SDLC to Walmart's flavor of Agile.  Developed MWeb similar to walmart.com functions only optimized, then implemented on iPhone and Android operating platforms. Features include: Header, Footer, Site Navigation Search, Browse, MyAccount, Item Page, Cart, Checkout, Payment, Shipping, Confirmation, Customer Feedback, SEO, and Site Analytics.

eTrade Financial, Manager, IT Project Management
September 2009 - July 2010, Menlo Park, CA, United States
Enterprise Systems Development Managed software engineering, business and regulatory projects for sales, service, operations enterprises, Managed performance management reporting for the organization's engineering portfolio, Simplified project reporting process resulting in 75% time reduction. Defined behavioral method and metrics to measure project manager productivity. Expert at managing requirements and change during full life cycle development from idea to implementation.

Charles Schwab Inc., Manager, Technical Project Management
October 1999 - April 2009, San Francisco, CA, United States
Integration, Project Management (PMO) Managed cross-enterprise, cross-affiliate program to enhance eCommerce cashiering operations, self-service electronic fund transfers, and retirement payment system. IT Project Manager, Customer Account Technology, Development Practices Managed project portfolio and customer domain and strategic alignment of SOA strategy, Develop WEB services and batch processes, Created Knowledge Management, Improved IT Governance, Managed Customer and Account Data Model, Internal front door work flow, Vendor relationships with 3 offshore vendors, Oversaw staff training for 160 personnel. Sr. Technical Project Manager, Customer Information Services Ushered in changes through a complex environment, managing cross-enterprise technical, business, and vendors to support Brokerage and Bank. Built 32 Websphere MQs for new Investor Checking product. Developed new Schwab Credit Card project making it WEB accessible, Cross Sell application for Customer Representatives while servicing customers, Improvement to Schwab.com Investor Profile application, Developed Complex Client Relationships application to service customers by household asset tiers, oversaw large data conversions for Cash Rationalization, and IRA account conversions based on household assets. Supported Schwab Technology Privacy initiative through systems analysis and recommendations to improve methods that ensure Information Security systems and procedures meet GLB Act requirements. Capital Markets & Trading Privacy rollout of GLB regulation to 10+ business unit's systems and procedures. Financial Industry-wide Decimalization of Charles Schwab Technology Enterprise-wide system conversions and data store changes to use the decimal standard instead of fractions.

 

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