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Matthew Hughes

  

Principal/Owner, Matthew Hughes Consulting

Location: Mobile, AL


Certifications

Certified Scrum Professional
Certified ScrumMaster

Credentials

Biography

Matthew Hughes is an independent consultant/coach specializing in helping organizations' transform their organizational health and leadership. Matthew incorporates an organizational-specific balanced scorecard that aligns departments on teams to meet quantifiable business outcomes.

Matthew has spent his entire career helping people - individuals, teams, departments and organizations - do more with less. Matthew has led teams in every phase of the product lifecycle: sales, marketing, product management, business analysis, systems analysis, enterprise architecture, software engineering, quality control, quality assurance, project management, technical writing, user experience, usability testing, infrastructure, operations, security, data governance and architecture.

Matthew has helped organizations address the key pain-points within and between teams, by enabling agile cross-functional team ownership and accountability. Similar to "devops", Matthew believes in "salesops" and "devQC", etc. Everyone is incentivized to do the right thing, for employees, for clients and for organization's financial needs.

A passionate advocate and model for baking continual learning and process improvement into the lifeblood of an organization, Matthew has spent the past ~10 years leveraging lean and agile thinking to help make life better.

Matthew has a proven track record as an empathetic yet results-driven leader who builds high-performance teams and culture. An experienced team builder, Matthew has served as a mentor and coach, building and guiding multiple teams through trust, courage, empowerment, commitment and accountability for results. People trust that when Matthew messes up, he'll own it and make it right.

Matthew's specialties include:

  • Discover the Product/Application Lifecycle that makes sense, that includes new product development (Stage-gate process)
  • Design and develop products that are easy to use (UI, UX)
  • Historically strong with Microsoft web stack, now focused on cloud
  • Non-negotiable commitment to pragmatic QA and Quality Control
  • Successfully completing work using Scrum, Kanban and traditional PM
  • Measurably improve processes (Six Sigma, Lean, Theory of Constraints)
  • Improving customer satisfaction and delight (Net Promoter Score, etc.)
  • Facilitation and Team Building (World Cafe, SWOT, FMEA, 5 Whys)
  • Executive Leadership and Professional Development
  • Enterprise Architecture and Governance

Work experience

SSI Group, Chief Technology Officer
January 2013 - December 2015, Mobile, AL, United States

  • Full responsibility for all functions related to SSI Group’s commercial healthcare technology solutions and services, as well as its internal information technology and systems.
  • Contribute to business strategy, particularly in the area of applying Information Technology & Systems to create business value, operational efficiencies and competitive differentiation.
  • Development, realization and support of highly flexible, scalable SaaS services and enterprise commercial applications that are designed for continuous availability.

Compass Group, Director
August 2004 - December 2012, Mobile, AL, United States

- Translate business needs to working solutions that drive revenue, profit and productivity

- Roadmap for our IT moving from cost center to a Center of Excellence (COE) profit center

- Successfully deployed critical new project to all of Morrison Management Specialists ahead of schedule and under budget, which included significant investments in stability, scalability and speed.

- Enterprise application development including extensive optimizations and scalability efforts

 

 

ACO Information Services, Systems Developer
August 2001 - August 2004, Mobile, AL, United States

Microsoft Certified Solutions Developer (MCSD) - involved in full software lifecycle for new and existing enterprise Windows applications using COM, VS6, VS2003, VB.net and SQL Server 2000. Product was targeted for regulatory agencies within state governments. 

 

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