Matthew Hughes is an independent consultant/coach specializing in helping organizations' transform their organizational health and leadership. Matthew incorporates an organizational-specific balanced scorecard that aligns departments on teams to meet quantifiable business outcomes.
Matthew has spent his entire career helping people - individuals, teams, departments and organizations - do more with less. Matthew has led teams in every phase of the product lifecycle: sales, marketing, product management, business analysis, systems analysis, enterprise architecture, software engineering, quality control, quality assurance, project management, technical writing, user experience, usability testing, infrastructure, operations, security, data governance and architecture.
Matthew has helped organizations address the key pain-points within and between teams, by enabling agile cross-functional team ownership and accountability. Similar to "devops", Matthew believes in "salesops" and "devQC", etc. Everyone is incentivized to do the right thing, for employees, for clients and for organization's financial needs.
A passionate advocate and model for baking continual learning and process improvement into the lifeblood of an organization, Matthew has spent the past ~10 years leveraging lean and agile thinking to help make life better.
Matthew has a proven track record as an empathetic yet results-driven leader who builds high-performance teams and culture. An experienced team builder, Matthew has served as a mentor and coach, building and guiding multiple teams through trust, courage, empowerment, commitment and accountability for results. People trust that when Matthew messes up, he'll own it and make it right.
Matthew's specialties include:
- Discover the Product/Application Lifecycle that makes sense, that includes new product development (Stage-gate process)
- Design and develop products that are easy to use (UI, UX)
- Historically strong with Microsoft web stack, now focused on cloud
- Non-negotiable commitment to pragmatic QA and Quality Control
- Successfully completing work using Scrum, Kanban and traditional PM
- Measurably improve processes (Six Sigma, Lean, Theory of Constraints)
- Improving customer satisfaction and delight (Net Promoter Score, etc.)
- Facilitation and Team Building (World Cafe, SWOT, FMEA, 5 Whys)
- Executive Leadership and Professional Development
- Enterprise Architecture and Governance