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Mark Culmer


Director, cloud-rapport

Location: London/UK


Certified ScrumMaster



Mark Culmer

An experienced Senior Project Manager / Scrum Master / Lean Practitioner with a proven track record of success in the Commercial, Regulatory, Public Sector and Outsourcing environments on DWH/BI (Campaign & Data Analytics), EDMS, ECM, application development (Flex, Java, WX2, Oracle, .Net), migrations, e-commerce, BPR, Change Management and Transformation projects.

Experienced as a coach / mentor, a strong communicator and able to implement the Agile / Lean methodology in an efficient and effective way in a client facing role. Demonstrable experience in guiding distributed teams and the customer in the transition from a traditional software development methodology to an Agile / Lean methodology. Extensive use of metrics / empirical data to continuously improve the productivity and quality delivered by teams.

Demonstrable experience in full project and software development lifecycles, with the ability to effectively apply a broad set of software and project management tools and techniques, positively engaging with business users and technical staff. Using A3 Thinking / Kanban for reporting, project overview and issue resolution.

• Scrum Master Certification / Lean Kanban Practitioner
• Experience as a scrum master / coach in cross-functional / distributed teams
• Client facing role as Agile coach / trainer
• Experience with (transition to) Agile methodologies & tools
• Full software development lifecycle experience
• Experience with Planning, Estimating, Metrics, and Release Management in Agile projects
• Performance / Transformation Coach


Work experience

Aimia, Scrum Master
January 2011 - Present, London, London, United Kingdom
4 Jan’11 – Current: Senior Project Manager / Scrum Master, Groupe Aeroplan AGILE / SCRUM Project Manager / Scrum Master covering the development (Scrum) of two priority one projects, covering: Customer Data Analytics, Campaign Execution Tool, Campaign Reports and Campaign Data Model, plus implementation of supporting infrastructure. Within this project is the development of a campaign product tool. Team size of 16 across onshore / offshore resources (Product Owner, Scrum Team and external stake holders), with client based Australia. Project approach has a PRINCE2 governance model with Scrum for core development, consisting of 3 week sprints. Technical tasks and product backlog managed in JIRA, with the GreenHopper plugin, with Confluence as wiki project pages. Technology covered: • Flex 4 UI • 3 tier web architecture (e.g. Java, Apache, JBOSS / Weblogic and Oracle) • Data Warehousing methodology and techniques • Data Analytics (e,g, Kognitio WX2, SAS, SQL, Tableau)

News International, Scrum Master
September 2012 - Present, London, London/UK, United Kingdom
Scrum Master covering two Scrum teams working on the following: • The Sun website • The Times (TTO) online • The Sunday Times (STO) online In addition, Web App (see Times+ App) development & deployment for Times+ iOS / Android app. 18 Sep – 21 Dec 2012: Scrum Master, News International Working on the Customer Management Programme, with a budget of over £2M. Programme consists of 7 project streams across multiple technologies: Heroku, SalesForce, ACS, Informatica, SkyIQ, CloudSense, Zoura and SAP. Team size c.23 people. Main Responsibilities in this role includes: • Implementing Scrum / Kanban • Managing the Scrum / Kanban Teams to deliver the Programme Roadmap and Objectives • Business & stakeholder engagement • Ensuring each stream is delivering towards the Programme objectives • Management and engagement with of all 3rd parties participating in the Programme

BetFair, Scrum Master
May 2012 - September 2012, London, United Kingdom
Project Overview • Technical delivery for Customer Account Services / Funds & Payments • Legacy / Monolith platform migration to a Target Architecture – Service Component Model o Java, Oracle, Cougar, Mantis, Jenkins, .Net, ServiceNow • Working to Continuous Deployment / Integration: o Workflow automation - JIRA process, App Tier & CI builds & regression test suite based on the SVN commits • Supporting production releases to Italy, Spain and Regulatory requirements As a Scrum Master / Coach • Facilitates the Scrum Team to turn the product backlog into working functionality o Two teams: QA (x2), DB (x2), Middle Tier (x3), Technical Architect • Responsible for enacting agile values and practices • Removes impediments • Promotes team communication • Assists in the improvement of engineering practices and tools • Enables the team to improve productivity • Collaborates with Product Owner to organize and facilitate agile workshops • Motivates the team and plays the role of coach and mentor • Production Release management


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