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Lahcen AFIF

  

Senior Project Manager, CIRB

Location: Bruxelles


Certifications

Certified ScrumMaster
Certified Scrum Product Owner

Groups I belong to

Agile in Belgium

Biography

Poised to contribute unique blend of business development, project-management, and exemplary customer-support skills, along with commitment to excellence, to your firm’s value by ensuring that projects support strategic mission and objectives within scope, budget, and schedule.

PROFESSIONAL PROFILE

  • Results-driven IT project-manager with Master-level education. Methodology certification (Prince2 and Scrum), and proven track record in increasing productivity, quality, and customer satisfaction.
  • Creative thinker and analytical problem-solver with demonstrated ability to manage projects from planning through execution/completion under timing and budget constraints.
  • Efficient interpersonal communicator who effectively interacts with clients and all levels of management.
  • Decisive, energetic, focused team leader/player who leads high-performing teams through implementing change and improvements.

AREAS OF EXPERTISE

  • IT Project management
  • Development lifecycle
  • Sales & Business development
  • Business proposals, RFI, RFP negotiation and winning contracts
  • Business process analysis, reengineering, change & improvement
  • Business needs, scope & requirements definition
  • People management
  • Performance management
  • Technology integration
  • Cross-functional team building and leadership
  • Abroad & Offshore experience
  • Training/Coaching/Mentoring
  • Web, Mobile, e-Commerce
  • Technology watch: mobile, cloud & social

Work experience

CIRB, Senior Online & Mobile Project Manager
June 2009 - Present, Brussels, BE
- FixMyStreet Web & Mobile : project that helps people to report street problems like potholes and broken street lights. Problem reports are then sent thru a web site or a mobile app to authorities for fixing. More than 1000 man days using SCRUM methodology (Client: Ministry of the Brussels-Capital Region). - Mobile apps development using Adobe® PhoneGap™ (open-source mobile development framework to create hybrid mobile applications for iOS, Android, Blackberry, Windows Phone, Palm WebOS, Bada and Symbian) - Setup the mobile center of expertise, development/testing, team, framework and methodology (testing on the cloud and best practices developing mobile apps, CI/CD : Jenkins, Perfecto Mobile, …). - Plan global SEO (Search Engine Optimization) strategy and improve business opportunities, implementation for the Brussels Region websites. Suggest new plans and content optimization based on online visitors behaviour analysis. SEO workshops and training sessions for clients and other project managers. Build a SEO migration strategy from “.be” to “.brussels” extension for Brussels Region websites (ex : http://cirb.irisnet.be to http://cirb.brussels) - Creation of 2 Web Portals (with GIS integration) about mobility using SCRUM methodology - 600 man days (Client: Ministry of the Brussels-Capital Region).

Business Pollination s.a., Freelance Project Manager – Business Analyst
November 2006 - December 2008, Luxembourg, Luxembourg
Project Experience : 1. European Savings Bank Group (Brussels) : Business Analysis & Project management. 2. eBRC (Luxembourg) : Business Analysis. 3. HotCity / Ville de Luxembourg (Luxembourg) : User Experience Design consultancy. 4. European Commission, Research Directorate-General - (Brussels) : End to end project management.

Anamer s.a., Project Manager – Business Analyst
September 2001 - October 2006, Luxembourg, Luxembourg
Project Experience : 1. European Commission, Directorate-General for Development - (Brussels) : Project Management . 2. Renault Belgium - (Brussels) : Business Analysis and Project Management . 3. European Savings Bank Groups / Lloyds TSB Bank / European Commission's Directorate-General for Enterprise - (Brussels) : Project Management. 4. Tenneco Automotive Europe - (Brussels) : Project Management. 5. World Federation of Advertisers - (Brussels) : Analysis & Development.

Insidetech s.a., Account & Sales Manager - Analyst - Developer
November 1995 - August 2001, Brussels, Belgium
Project Experience : 1. Union Belge des Annonceurs (Brussels) : CRM development. 2. Rioglass International (Brussels) : FileMaker based ERP maintenance and improvement. 3. Belgian Bowling Federation (Brussels) : Oracle / FileMaker database maintenance and improvement. 4. Belgian Ministry of Foreign Affairs (Brussels) : Mac/Windows network installation. 5. Belgian Air Force (Brussels) : Printing & Scan Calibration Systems Workflow.

S.C.S.I., Analyst - Developer
August 1992 - October 1995, Brussels, Belgium
- Customer’s need analysis, hardware & software integration in SMEs (Macintosh & Windows. - Ensuring second level technical application support (Macintosh & Windows. - Analysing and solving client technical problems and system conflicts (Macintosh & Windows. - Analysing & developing a ticketing system for customer support, CRM integration with Fax Servers for mailing automation, ...

Mouse Power s.a., Analyst - Developer
November 1989 - July 1992, Brussels, Belgium
- Project coordination, Customer’s need analysis, Database development. - CRM & accounting application development, voting & quiz system development. - Technical support for international customers, including system diagnostics and technical problem resolution.

 

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