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Kevin Ker




Certified ScrumMaster


Groups I belong to

Washington DC Scrum User Group


Kevin Ker CSM

An ISTQB, CSM and ITIL certified professional with over ten years of experience in supporting a variety of Independent Verification and Validation (IV&V) test projects for the Department of State, Bureau of Consular Affairs.  Experience includes resource management, test team management, requirements analysis, testing (functional, integration), test reporting, as well as software and employee training.  Well versed in the Software Development Life Cycle (SDLC).  A motivated team player with excellent written and verbal communication skills.


Work experience

Vistronix, IT Resource Manager
February 2013 - Present, , VA - Virginia, United States

·         Co-Manages a pool of resources (30+ employees) within a Matrix organization.  Allocates and Deploys resources on a per project basis.  The employees perform Independent Verification & Validation (IV&V) testing on software used to create Passports and Visas for the Department of State (DoS), Bureau of Consular Affairs.

·         Directly and administratively supervises the professional performance of the matrixed staff.

·         Constantly communicates with project leads and testing resources to ensure needs of both are being met.

·         Continually improves staff selection and coordination of resources for specific assignments.

·         Maintains a comprehensive resource planning schedule to forecast and track staff availability and assignments.

·         Forecasts potential resource shortages and recommends alternative solutions.

·         Proactively works with project leads to plan and prioritize assignments and mitigate unforeseen testing emergencies and staff absences.

·         Coordinates training and development of staff as it relates to software applications tested.

·         Maintains and enhances the organization's efficiency by assigning resources according to expertise, availability and work style.

·         Acts as a liaison between the testing resources and the Project Management Office.

·         Assists with interviewing as well as on-boarding new employees.

·         Assists in developing requirements for a resource tool developed in-house that helps align the organization with the customer’s organization.


·         Continues to lead projects as outlined below in the Team Lead position.

Vistronix, Team Lead
February 2010 - February 2013, , VA - Virginia, United States

·         Managed a team of 4 - 7 employees performing IV&V testing on Domestic Visa applications ( approx. 30) provided by the DoS, Bureau of Consular Affairs.

·         Led daily SCRUM stand-up meetings with team.

·         Established and maintained relationships with configuration management, multiple software development groups, and deployment teams to support and coordinate the transition from software development to IV&V and from IV&V to deployment.

·         Collaborated with analysts, developers, and system stakeholders throughout all phases of the SDLC.

·         Responsible for deliverables, including IV&V test plans, service request plans (SRPs), and test reports.

·         Reviewed and ensured the quality of all deliverables created by team members:  project plans, test plans, test reports, and email communications.

·         Acted as the primary outward facing role to the government and contractor entities:  attended meetings, requested government approvals and project prioritization, provided testing status, and responded to government and contractor inquiries.

·         Managed project risks from an IV&V perspective by identifying risks and mitigation strategies to government and contractor entities.

·         Coordinated the setup of complex test environments and installations across multiple contractor groups.

·         Maintained an IV&V test schedule for concurrent test efforts and communicated the schedule to government, contractor, and internal personnel.

·         Ensured all IV&V processes are followed consistently internally and communicated to external parties.

·         Initiated strategies to improve testing quality and testing timeframes.


·         Encouraged internal team training techniques to better serve the customer’s needs.

Vistronix, Deputy Team Lead
December 2009 - February 2010, , United States

·         Primary Deputy Team Lead in charge of all Visa Systems provided by the DoS, Bureau of Consular Affairs under a new company.

·         Worked closely with the Team Lead to manage 3 testers.


·         Assisted with authoring deliverables, including IV&V test plans, SRPs, and test reports.

American Systems, Deputy Team Lead
January 2009 - December 2009, , VA - Virginia, United States

·         Co-Deputy Team Lead in charge of all Visa Systems provided by the DoS, Bureau of Consular Affairs.

·         Worked closely with a second Deputy Team Lead; divided technical and personnel responsibilities equally for a team of 5 testers and 1 technical writer.

·         Collaborated with analysts, developers, and system stakeholders throughout all phases of the SDLC.

·         Developed test scripts according to requirements provided by developers.


·         Reviewed user and system documentation for technical accuracy (i.e. Software Release Notice, User Manual, Installation Guide, etc.)

American Systems, Software Tester
September 2005 - January 2009, , VA - Virginia, United States

·         Worked closely with a team to IV&V software used by the DoS, Bureau of Consular Affairs.

·         Responsible for maintaining and understanding a complex test environment that emulates a Consular post.

·         Documented and communicated software issues with the development team and program task manager.

·         Logged software issues using Rational ClearQuest.

·         Reviewed and evaluated software requirements and user documentation.


·         Responsible for providing internal training through presentations and hands-on demonstrations.


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