SUMMARY • Over 20 years’ experience in the IT industry • Expertise in Large Account Management, Project Delivery Operations, Cross-Functional and Distributed Team Leadership. • Successful in delivering projects using SCRUM even with teams distributed across continents. • An effective communicator with exceptional presentation skills. • Inherent ability in forging business partnerships, leading cross-cultural teams & establishing beneficial relationships with key players in the client accounts. • Customer Relationship Management to surpass achievement of delivery and service quality norms. • An avid and passionate trainer credited with training hordes of students at various levels both within and outside the organization on various technical and soft skill areas. Specialties: • Delivery Management; • Key Account Management and Development; • Building & Leading cross functional teams; • Business Process Re-engineering; • Execution skills in high pressure environment; • Communication; • Team Building & Motivation; • Proficient Trainer.