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Josh Zapin


Principal, AEZ Group, LLC

Location: Boulder, CO


Certified ScrumMaster



PMP-certified (Project Management Professional) and Scrum Certified (CSM) versatile leader in eCommerce and digital marketing organizations with nearly 20 years of experience leading complex global initiatives and guiding organizational change. A passionate problem solver who has authored many project methodologies, established dozens of cost-saving procedures, while leading dozens of teams and projects to make the impossible into reality.

•    Led global redesign for Crocs that deployed an improved shopping and brand experience across 18 sites in 16 months
•    Employed new product introduction process for Crocs that eliminated the all issues where products where available-to-sell but not set up in the platform.
•    Implemented many cost savings measures including an agency management system that eliminated several business processes
•    Managed American Express’ OPEN Forum, a 1.5 million visitor small-business focused social networking website that combined best-in-class content with invaluable business networking tools.
•    Implemented several resource management systems including one for the Federal Reserve Bank’s $250M information technology project that reduced management time by over 50% (40 hours/week to 15 hours/week).
•    Redefined project methodology for Organic, Inc. that sped deliverable production by 50% (3 weeks to vs. 8 weeks to production) and reduced risk by 20% (3 weeks vs. 4 weeks to mitigate risk issues).
•    Built several early, pre-standard, e-commerce sites including, a 1-million SKU, user customizable platform as well as the original store fronts for The Athlete’s Foot and Dunham Sports

•    Establishes Processes and Procedures 
•    Achieves High Customer Satisfaction 
•    Distills Complex Technical Visions 
•    Facilitates Collaboration
•    Produces Timely and Cost-Effective Solutions


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