Intelligrated, a Honeywell Company, Scrum Master
August 2015 - Present, Grand Rapids, MI, US
Acts as coach and mentor for various teams within the organization, including Professional Services (PMO, Sales, Engineers) in Agile Methodologies, specifically Scrum and Kanban. Promotes self-organization of Sprint Backlogs, yet moderates’ processes are being followed. Organizes and facilitates Backlog Refinement, Sprint Planning, Daily Scrums, Retrospectives, and Reviews. Unites Product Management, Development and Professional Services to ensure successful Agile adaptation. Maintains relevant metrics to include Sprint and Release Burndowns and Roadmaps leveraging metrics to continuously improve the team's efficiency and performance.
Successfully transitioned and lead four Scrum teams to follow and adhere to Scrum practices.
Transitioned project team to Kanban, still adhering to Scrum practices, but allowing for fluidity in project delivery
Helped to establish a fast-paced operating rhythm, and track development velocity while managing iteration capacity.
Built customer project process across development and professional services teams to improve on-time delivery and project health.
KForce (JP Morgan Chase), Scrum Master
September 2014 - August 2017, Wilmington, DE, US
Provided Agile leadership and coaching within Mortgage Express to fellow ScrumMasters, Backlog Owners and team members ensuring that the team follows Scrum framework and looks for opportunities to continuously improve. Provided ScrumMaster leadership to two distributed Scrum Teams effectively, influencing positive change and collaboration. Worked closely with offshore team, as well as teams distributed across the United States. Organized and facilitated sprint planning, daily scrum meetings, retrospectives, release planning, demos, and other related meetings.
KForce (Geisinger Health Plan), Agile Coach / ScrumMaster
February 2013 - September 2014, Danville, PA
Provided agile leadership coaching and training to ScrumMasters, Product Owners (Business), Project Managers, Business Analysts and functional managers. Delivered hands-on coaching of individual scrum teams in all aspects of scrum-daily meetings, planning, self-organization, collaboration, iterative development, scheduling, and resource allocation. Created and delivered customized agile training and internal agile tools designed to enhance team collaboration with both internal teams and external customers. Lead several teams as Agile Project Manager, maintaining transparency and tackling vendor issues.
Best Friends Animal Society, Lead Project Manager / Scrum Master
August 2007 - January 2012, Kanab, UT
Managed cross-divisional projects from conception to completion, including content management and user training, for Best Friends. Managed full system development lifecycle (SDLC) from evolution through testing of software products including custom Content Management Systems, volunteer management software, data management software and Blackbaud CRM. Assisted in initiating formalized project approval process for ITS (Information Technology Services) as well as found solutions for blocking issues to maintain project flow. Conducted performance evaluations and provided performance input with team members and their managers. Created and delivered technical and user training documentation to product owners and staff.