12 years of experience in IT Service Management(BMC Remedy), CRM, Project Management, Customer Services in Telco, banking, Transportation, social media Industries & Experience in implementation of agile scrum best & ITIL best practices in the context of IT Strategy, Design, Development, implementation, Transition, Operation & Continual Service improvement areas.
General Electric Company,
September 2014 - Present, Colombo, LK
I work as a Manager software Development for GE . There are three scrum teams reporting to me working on a product mission.