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Georg Fasching

  

Agile Coach & Executive Coach, GeorgFasching.com

Location: London, UK & Porto, Portugal


Certifications

Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner

Credentials

Certified Agile Leadership 1

Added Qualifications

Scaling Scrum Fundamentals (4593)


Groups I belong to

London, UK

Biography

Georg Fasching, Agile Coach & Executive Coach

Coaching Leaders and Teams for making a bigger positive impact.

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Background

Growing up in Vienna, soon after starting university I fell out of love with studying and in love with helping customers so I converted my part-time-job alongside studying to full-time and focus on that. This was in customer services at T-Mobile in Austria. Progressing from first line support helping about 100 customers every day, to Technical specialisation second line, then third line back-office support for the really tricky puzzles that customers needed help with.

A marketing department asked me to join them as Business Analyst and shortly after the Product Management department asked me to join them as Product Manager looking after mobile commerce and payments. A project with some people from Germany and Britain resulted in them asking me to join them in London. Needless to say, I was happy to oblige.

Working at T-Mobile International in London for a few years at Product Manager and sometimes Project Manager, still in the field of mobile payments, I enjoyed the highly international nature of London and my work. After a little independence side step to finish off some work with a company I had worked with at T-Mobile, I went back into permanent employement, joining a great little mobile technology and marketing company net-mobile (formerly Minick)

Itching to go back to product management and mobile payments, I moved on to MasterCard, where I got to launch a mobile partner program and develope a mobile person to person money transfer solution in the US.

An opportunity arose to join the Exec team at a mobile payment solutions  service provider, looking after Products & UX and I embraced it. It is at Luup that I finally learned about Agile & Scrum and was immediately converted.

In 2012 I sought to become more independent and realised that I am obsessed with solvint customer problems and a career in management doesn't leave me enough time to do so; time spent with managerial aspects left me too far away from the customer.

Since going independent mid 2012 I get to discover a new magnitude of insights into what fascinates me most; team development and team dynamics. Enjoying every bit of my new professional trajectory I use every free minute I have to learn through, books, videos, training, conversation, and most importantly practice.

In 2014 I discovered professional coaching, am a 2016 Barefoot Coaching alumni and am in arm's reach of my International Coach Federation Associate Certified Coach credential.

Work experience

England's Ministry of Justice, Agile Coach (Contract)
January 2016 - Present, London, United Kingdom
Supporting around 10 Agile Delivery Managers (aka Scrum Masters/Team Facilitators/Team Coaches), around 10 Product Managers (aka Product Owners), and working with the leadership and senior leadership of the Digital and Technology department of over 400 people, accelerating their respective journeys. Also working closely with senior leaders of the Agile-practicing part collaborate with other parts of the organisation, supporting the overall organisation's digital change strategy.

GeorgFasching.com, Director & Chief Coach
July 2012 - Present, London, United Kingdom
Through my limited company (Modern Way Consulting Ltd.) I engage with various representatives and companies. In the early months I spent most of my time with small companies and start-ups. Since April 2013 I am contracting full time and mentor start-ups alongside. I deliver progressive solutions in new product development. Whether it is acting as Agile Coach to help teams and companies how Agile methods can help them, or acting as Product Owner to spear-head a new way of product management to companies, coaching product managers to become Product Owners, moderating user testing to help research concepts and propositions, or acting as ScrumMaster to to deliver prototyping initiatives to quickly reduce the uncertainty around completely new subjects.

Ustwo, Agile Coach (Contract)
April 2016 - December 2016, London, United Kingdom
80% Delivery as Team Coach 20% Organisational Coaching as Agile Coach

Lloyds Banking Group, Product Owner, then Scrum Master, then Agile Coach (Contract)
April 2013 - March 2015, London, London, United Kingdom
Leveraging a varied combination of skills and practices in new product development I work in an innovation delivery lead capacity. In my primary role as Scrum Master, using the User-Centered Agile Method with some additions, I help business stakeholders (often new to this way of working) turn heaps of uncertainty into actionable empirical data. This helps them to fast-track propositions onto the LBG digital delivery roadmap. While I can't disclose specifics, the initiatives I got to work on were in the areas of social finance & payments, financial advice, personal current accounts, protection, electronic identification & verification, and consumer financing.

Luup Ltd., VP Products & UX
January 2010 - July 2012, London, London, GB
Luup is a mobile payment solutions provider that focussed on enabling financial institutions to offer mobile financial services to their customers. I got to join the Exec team and look after Products and UX. We practised Agile delivery IT, adopted it in Products, and tried hard to work towards it with our Financial Institution clients.

 

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