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Faisal Alam


Project Manager, SoftwareGrid LLC.

Location: New York City, New York, USA



Certified ScrumMaster



More than 12 years of experience as a Senior IT professional with 7 years as Project Manager, Program Manager, 4 years as Scrum Master and 10 years plus Senior Business and System Analyst, additional roles are Program Manager, HRIS and VMS Product Manager, Mentor and Trainer • Experienced in large-scale projects, Software as a Service (SaaS) application and integrated enterprise solution, specialization in HCM, HRIS, CRM, SFA, VMS, BPM, ATS, PM, DMS, CMS, e-commerce, etc using diversified technology platform including Microsoft, Java,, PeopleSoft, SAP and Oracle. • Project management capabilities included define the project scope, visualize the business user expectation, understand the required process automation, work on proposed budget or create new budget, identity and select technology platform and vendors, plan development, integration, test and deployment with specific deliverable schedule and milestone, risk management, resource allocation, document all aspects of project, connect and communicate with all members using web based project management software, generate reports for accurate project status and complete the project within the timeframe and budget • Proven technical background in eliciting, analyzing and writing requirements, user story to functional and non functional specifications, use case, test case, workflow diagram, cross functional flow chart, database design, creative UI design, prototype or mockups, application architecture, code structure, testing automation, code generation for rapid application development • Converted projects from waterfall to agile, organization wide process optimization, agile development methodology implementation (Scrum, XP, pair programming and TDD), and managed entire Application Life Cycle Management (ALM) using various tools and matrix • Lead diversified workforce management and considered as a people person, worked extensively in various parts of the world, Managed diversified onsite and off-shore team with different time zone, mentored and coached cross-functional team to optimize the productivity and improve professionalism within work culture • Expert in creating video and online training for business users, experienced in virtual meeting moderation and team collaboration • Developed an agile project management tool called Scrum.Grid, key functionalities included documenting requirements (backlog items, user story, use case, test case extended to code documentation), spec pre-requisition and similarity, bug tracking, task assignment by member competency, team management (project team, multiple sprint team, role builder for cross functional team capabilities), project schedules (sprint, release management, milestone, shared team schedule dash board with work items), central document repository, messaging (alert for task assign, completion, change, due date expiration, impediment management, reporting (project burn down chart, sprint burndown chart, member burndown chart, sprint retrospective)


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