Genesys, Senior Principal Solutions Consultant
September 2014 - Present, , AU
Pre-sales Solution Consultant responsible for identifying needs of the market and feed back to Product Management
Dimension Data, Software Engineering Manager
April 2005 - September 2014, Sydney, NSW, AU
I'm currently managing a team of 12 software engineers and adopting agile methodology across our business unit to delivery contact centre solutions.
Would love to hear other member's experience in successful change management and adoption of scrum into a professional services organisation.