SunGard Public Sector, Development Project Manager
October 2008 - Present, Lake Mary, Florida, United States
*) Perform ScrumMaster duties for 2 or more teams
*) Manage development projects
*) Coordinate schedules and information with our offices regarding state interface development
SunGard HTE, Inc., System Coordinator
August 2005 - October 2008, Lake Mary, Florida, United States
*) Test the ISIS (state interface) product for certification per each state serviced by the suite of SunGard HTE Public Safety & Justice (law enforcement) products (Computer Aided Dispatch, Mobile Data Browser, etc.).
*) Schedule certification process with each sponsor law enforcement agency and their state.
*) Derive and maintain ISIS documentation for each state. This documentation is used by other SunGard HTE departments and customers to maintain and install ISIS.
*) Coordinate releases of ISIS with the QA (Quality Assurance) department.
Research Systems, Inc., Contract Writer
April 2005 - May 2005, Boulder, Colorado, United States
*) Wrote and indexed entire documentation set for an application developed by RSI’s Global Systems Group (G.S.G.), which performs consulting tasks for RSI customers (including application development).
*) Developed complete Online HTML Help system for this documentation set.
Research Systems, Inc., Lead Technical Writer
July 2003 - January 2005, Boulder, Colorado, United States
*) Defined documentation requirements, created documentation plans and schedules, and provided technical expertise for team writers (and contractors). Participated in product specification reviews, design meetings, and scheduling meetings.
*) Wrote, indexed, and finalized documentation for the ENvironment for Visualizing Images (ENVI, a tool for analyzing and visualizing remote sensing data).
*) Worked with printing press companies to produce printed documentation. Obtained bids for each project, handled quotes, and delivered print-quality material.
Research Systems, Inc., Technical Writer
April 2000 - July 2003, Boulder, Colorado, United States
*) Wrote, indexed, and finalized documentation for the Interactive Data Language (IDL, a tool for analyzing and visualizing scientific data), ENVI, Watsyn, and NOESYS. Most of this documentation pertained to “how to” material and examples.
*) Co-wrote “Image Processing in IDL”, a book designed to teach readers how to understand and perform image processing tasks in IDL. I received an award for this manual
Research Systems, Inc., Technical Support Engineer
October 1996 - April 2000, Boulder, Colorado, United States
Received and answered customer’s questions on the Interactive Data Language (IDL, a tool for analyzing and visualizing scientific data).
University of Colorado, Research Assistant
August 1991 - December 1997, Boulder, Colorado, United States
Developed finite element software package for configuration-shape-size optimization of space structures.
University of Colorado, Teaching Assistant
January 1996 - June 1996, Boulder, Colorado, United States
Assisted professor in teaching linear finite elements to graduate students