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Deborah Springstead


Agile Coach, Blue Cross Blue Shield of Michigan

Location: Detroit, MI USA


Certified ScrumMaster



Deborah C. Springstead is an experienced and trusted Agile Coach, trainer, and facilitator. She has successfully coached over 50 Agile IT teams.

Prior to becoming an Agile Coach in 2010, Ms. Springstead was a Project Manager for about 12 years: first on engineering projects at Ford Motor Company, and then on IT projects at HP Enterprise Services (formerly EDS). While at HP Enterprise Services she worked on two large-scale Agile/Scrum projects: one at Walt Disney World (in customer experience), and the other at GM (on the OnStar project).

Ms. Springstead came from a technical background. She began her career in Database Design and Development, where she had the opportunity to practice Rapid Application Development techniques, which was an early implementation of what eventually became Agile.

Ms. Springstead has a passion for process improvement, which has been the focus of her education. Her master's degree is in Industrial and Systems Engineering, and she holds the following certifications: Project Management Professional (PMI), Agile Certified Practitioner (PMI), Certified Scrum Master (Scrum Alliance), Certified Software Quality Engineer (ASQ), and ITIL v3 Foundations.

In her free time Ms. Springstead enjoys studying Russian classical ballet.

Work experience

Blue Cross Blue Shield of Michigan, Agile Coach
November 2014 - Present, Detroit, MI, US
Mentor IT teams that are new to Agile/Scrum through-out the course of their projects, advocate for enabling organizational changes, and participate in continuous improvement initiatives.

Ford Motor Company, Scrum Master
March 2014 - October 2014, Dearborn, MI, US
Servant Leader on a project to upgrade, migrate, and merge a group of "shadow IT" applications used to support prototype vehicle manufacturing.

GE Healthcare, Agile Coach
December 2010 - December 2013, Van Buren Township, MI, US
Primary responsibility was to coach IT project teams as they transitioned from traditional project management to Agile/Scrum. Also chaired the Internal Speakers Committee for the annual GE Agile Conference in 2011 and 2012.

HP Enterprise Services (formerly EDS), Senior Project Manager
November 2005 - December 2010, Pontiac, MI
Assigned to work on IT programs for clients in the following capacities: Project Manager, PMO Lead, Deployment Manager, Scheduler, and Systems Integrator. Last two assignments were in on large Agile/Scrum projects at Walt Disney World and GM (OnStar).


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