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David Murray


CPI Consultant, DLL Financial Services

Location: Wayne, PA USA



Certified ScrumMaster



Business Process Engineer and certified Lean Six Sigma Black Belt with 10 years of experience designing and implementing business processes to reduce risk, increase efficiency and lower costs. Strong business background developed through various positions and roles. A visionary change agent adept at leading others to think differently and develop creative solutions.

Key Knowledge Areas:

  • Lean Six Sigma
  • Quality Management System
  • Continuous Process Improvement
  • Process Management
  • Coaching, Teaching & Facilitating
  • Project Management
  • Business Analysis
  • Data & Statistical Analysis / KPIs and Metrics
  • Root Cause Analysis
  • Corrective Action Preventive Action (CAPA)
  • Change Management
  • Auditing
  • Regulated Industry
  • Quality Standards (ISO)

Key Skills:

  • Listening and communicating complex issues verbally and in writing to all levels of an organization
  • Analytic thinking with a demonstrated talent for decomposing complex processes or problems and assembling something less complex and more efficient and effective
  • Ability to see things from different angles, ask different questions and tease relevant information from people and data - all with a "why not" attitude
  • Flexible team player who thrives in environments requiring ability to effectively prioritize and juggle multiple concurrent projects
  • Excellent interpersonal skills and adept at building positive relationships
  • Results-driven leader and facilitator who maintains a productive climate and confidently motivates, mobilizes and coaches team members



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