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David Mace

  

Consultant

Location: London UK


Certifications

Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner

Credentials

Biography

Dave Mace

 

Candidate Profile

 

Dave is an experienced Agile Practitioner who has a deep understanding of agile values and principles, which are a true asset to the teams with whom he works. He is receptive to their needs enabling them to reach their full potential. He has excellent relationship building skills and is adept at obtaining the buy-in of senior management, product owners & stakeholders, keeping them on-side during the projects. Dave is confident building & supporting cross-functional collocated & distributed teams for large projects requiring multiple teams. He has a track record of helping them estimate, plan and achieve on-time deliveries of complex products & digital solutions to clients’ challenging business problems using Scrum & Kanban.

 

Candidate Summary

 

  • High level of business, communication & client-facing expertise with customers from Europe & Japan
  • 1st Class Honours degree, PhD from a top University, Certified Scrum Professional, Certified Scrum Master, PRINCE2 Practitioner,
  • Responsible for >60 full project lifecycles from Business Development to Delivery, Localisation, Manufacturing & Support
  • > 6 years Agile experience, >20 projects as Agile Project Manager, > 30 projects as Scrum Master. On most projects Scrum Master for at least 1 team & sometimes up to 4 teams concurrently
  • Scrum Master for new & existing cross-functional & distributed teams, with in-house & 3rd party members, from across UK, US, Europe, Manila, India & Japan
  • Experienced in delivery of concurrent multiple software projects & programmes both UK & Overseas
  • Successful in delivering Commercial Systems, Products, R&D, Organisational Change & Process Re-engineering
  • Accountable for projects costing £3.5m and involving 40+ staff
  • Delivered solutions for Online Media, Advertising, Mobile Telecommunications, E-Commerce, M-Commerce, Retail,  Government, GIS, Industrial Automation, Auto-ID, Semiconductor Optoelectronics, Banking

 

Skill Set

Certified Scrum Professional, Certified Scrum Master, Scrum of Scrums Lead, Agile Project Management, Prince2 Practitioner, Kanban, Agile SAP (R3, CRM, BW) Development Management, Multi Project Management, Programme Management, Subcontract Management, Software Management, Software Lifecycle, Off-the-shelf Software Products, Stakeholder Management, Planning, Project Control, Risk Management, Quality Management, Configuration Management, Change Control, Quotation Management, Specification Development and Management, Architectural Management, Milestone & Release/Delivery Management, Software Test, UAT, Issue Management, Localisation, Maintenance & Support Management, Process Improvement, Man Management, Recruitment, Appraisals, Career Development, Training, Mentoring, 3rd party Management, Off-shore Management, UK Government Solution, India & Japanese business culture, Sensors, Optoelectronic Devices, Microwave Transmission Spectroscopy,  Internet technology, Research, Organisational Change, Process Re-engineering, Digital Banking, Media, Advertising, Retail, GIS, Industrial Automation, Mobile Telecommunications, Smart Card, UML, Visual Basic, Visual C++, HTML, Java (Oracle Certified Associate, Java SE 5/SE 6), UNIX,MS-Office, MS Project, SourceSafe, TrackRecord, Lotus Notes, Rally, Rational Team Concert, Jira

Professional Experience

2014 – 2015                   The AA                                              Basingstoke

The largest roadside assistance provider in the UK based on market share, with approximately four million Personal Members and nine million B2B customers, representing over 40% of the roadside assistance market.

Aug 2014 to Feb 2015:   Consultant – Agile Project Manager

Agile Project Manager for setting up and initiating the delivery of a major upgrade to MyAA.com including responsive support for mobile & tablet user. The project involves scrum teams developing Restful APIs to all the back end systems and an external Design agency for the front end development.

2013 – 2014                   Lloyds Banking Group                     London

A Retail & Financial Services Group with 30 million customers in the UK. Lloyds banking group reported an underlying profit before tax of £2,607 million in 2012.

Dec 2013 to Aug 2014:   Consultant – Digital Transformation Scrum Master

Scrum Master facilitating, mentoring and driving delivery within teams at various stages of maturity within Lloyds Public Site Refresh projects. Introduced Scrum for the design & early build transforming a large existing non-responsive Lloyds public website into a responsive site suitable for Desktop, Tablet & Mobile users. Pages were developed using Modules & Templates built in HP Teamsite 7.2. Rational Team Concert was setup for online visualisation of sprint tasks. Also Scrum Master for a number of offshore distributed teams delivering Security & Fraud solutions for digital online banking.

2011 – 2013                   Financial Times Ltd                          London

The FT Group provides business and financial news, data, comment and analysis, in print and online, to the international business community. FT Group Sales of £403m.

Sept 2011 to Sept 2013:             Consultant – Scrum Master

Lead Scrum Master for 5 related teams (34 members) delivering changes to increase the robustness of FT.com E-Commerce & M-Commerce Registration & Subscription systems. These included improved Outage Resiliency, Splunk Monitoring, Rapid Failover Capability & Improved Performance Testing. Scrum Master for 3 of the teams. Also introduced Scrum of Scrums with teams on other Programmes to optimise use of the shared Test Environment. Rally was used for visualising & reporting progress. Backlog stories written to support BDD.

Scrum Master for two large distributed development teams (23 members in total) in UK and Manila developing Web & Mobile Changes to the E-Commerce & M-Commerce Subscription systems for FT.com. Introduced the Agile Kanban method. The teams delivered 400 stories in 12 months at average of 2.25 releases to live each week with no rollbacks. Also led the Scrum of Scrums team that coordinated the work.

Scrum Master for the first stage of the major programme moving FT.com Registration & Subscription systems off Erights onto a combination of Salesforce & Zuora. Stage 1 is a full end-to-end solution allowing subscriptions to be purchased, managed, cancelled, refunded and reported in all the Financial & Marketing Reporting systems & feeds. Scrum Master for all 3 distributed teams (23 members) delivering 300 stories to Production over 10 months, covering 1046 points. The solution went live on schedule with no major issues. Scrum Master for the Data Standards team supporting migrations into Salesforce.org.

2010 – 2011                   Yell.com (now Hibu)                          Reading, Berkshire

Yell is a leading international directories business operating in the classified advertising market in the United Kingdom, the United States, Spain, Argentina, Chile and Peru, with £2.4billion turnover (2009).

Feb 2010 to July 2011:   Consultant – Scrum Master and Scrum of Scrums Lead

Used Agile Scrum to deliver changes to SAP R3, CRM & BW enabling Yell Market Planners to renew packages of advertised products in future Campaigns and Sales teams to sell these renewed packages. After coaching the Product Owner in building the Product Backlog, I coached a new team (ABAP & BW Developers & Test) in the delivery of a small change to live within 2 weeks and a major upgrade during the fourth 2 week sprint. Subsequently Scrum Master for 5 other scrum teams, 4 of which were new. These included the Packages Team developing R3 support for new Packages and the related Repricing Team. One team was multi-site with onshore & offshore members. All achieved go-live ready deliveries almost every 2 weeks. Met regularly with other Scrum Masters (>8) in Yell, informally sharing ideas and experiences to help the Agile transition with the organisation.  Later was Scrum of Scrums lead for a major Programme as well as Scrum Master for 2 of the 10 teams in the same Programme.

2008 – 2010                   Infoterra Ltd                                     Farnborough, Hampshire

Infoterra Ltd (now merged with SPOT-image in France and EADS Astrium) is a world leader in the provision of geographic information products and services.

Jan 2008 to Jan 2010:    Consultant – Agile Development Project Manager / ScrumMaster

Introduced Agile Scrum to enable rapid business change & improve software development productivity. After appointing a Product Owner, I initially Scrum Mastered a small team of 6 (developers, database engineers & tester) delivering the first online service (a Flood Risk System) within three 2 week Sprints. This was developed using continuous integration and included some automated tests. Then building on the success and components of the first service, the teams were expanded, further product owners adopted and three more Java web based Internet systems developed that involved E-Commerce and automated GIS data production. They went live within 3 months. Some of these retailed mapping data to govt organisations.  To achieve this, I Scrum Mastered multiple teams working to the same 2 week Sprints with Sprint Reviews to the stakeholders & some Retrospectives at the end of each Sprint. 

In addition to numerous upgrades, I was also involved as Scrum Master for two further E-Commerce services, retailing data to the general public, again involving multiple teams. Agilo™ Scrum software was introduced to support the scrum process. Selenium was used to increase the automated testing.

Furthermore I used the Scrum framework for managing subcontract components of a large overseas Land Administration Project. This involved development teams in Ljubljana (Slovenia) & Farnborough (UK) and an onsite deployment team in Port Louis (Mauritius). The Project progressed with incremental deliveries, in 2 week sprints with a daily scrum across the teams to share commitment, communicate daily status, identify impediments, identify drops between teams, set focus and build the project team.

2006 – 2007                   Qualcomm                                        Poole, Dorset

Qualcomm is a US Fortune 500 Company developing products and solutions for next-generation wireless communications.

Jan 2006 to Dec 2007:    Consultant – Program Manager

Program Managed engineering of Content Delivery Management software for delivering products (e.g. ringtones, wallpapers, games) for M-Commerce retail over-the-air to mobile phones.  9 month core Product delivery was completed on schedule with no critical defects by 41 staff in 10 UK & USA teams using Scrum based Agile Project Management. Trained the Program Manager for follow-on projects.

2003 – 2005                   Infoterra Ltd                                     Farnborough, Hampshire

July 2003 to Dec 2005:   Consultant – Development Project Manager

Project Managed the Development of software to cleanse, restructure & combine datasets into commercial Address List. Led the GIS delivery into an IBM Data Warehousing project for DEFRA.  Project Managed, using Prince2, the development of an online GIS Application, delivering into an Accenture Solution for Government Rural Payments Agency. The Application was developed by multiple UK & Overseas subcontract teams using an Oracle Geo-Information database & ESRI Java Technology. Responsible for Change Control, Budget control, Contract Negotiation, Planning & Reporting for the Project.

1995 – 2003                   OMRON European Technical Centre  Whiteley, Hampshire

OMRON ETC developed Programming, Configuration, Monitoring & Sales software tools for OMRON’s Industrial Automation Components & Systems. OMRON is a Japanese Global with >35,000 employees.

Jan 2001 to Mar 2003:    Group Leader (HMI, Sensors & Mechatronics) – Multi-Project/Programme Manager

Led the Smart Web Suite Projects: Java Internet Technology for Industrial Automation solutions.  These included a £1m Java HMI software product for Vision Sensors (Win 98, 2000, ME, XP) - a dual-site, part-subcontracted development.

Concurrently led an Organisational Change Project/Programme to set up a new Off-Shore Software Development Centre in Spain. Recruited & built the Spanish team. Transferred Inverter Configurator (Visual C++), Motion Control (Visual Basic) & Web Sales Selector (HTML & Java) technology from ETCUK. Trained & mentored the team. .

Jan 1998 to Dec 2000:    Group Leader (HMI & Mechatronics Software) - Development Manager

Responsible, via delegated Project Managers, for developing Temperature Controller (Visual C++, ActiveX, Win 95, 98, NT, 2000), Motion Controller & Inverter Configuration tools including localisation into Japanese & 5 European languages.

Project Managed HMI configuration software (Visual Basic, Visual C++, Installshield) using packages from 4 global sites (UK, India, Germany & Asia) including global localisation (using RC-Win Trans). Led software developments for Auto-ID (Magnetic Card, Smart Card & RFID) hardware using Active X, Visual C++ & HTML.

Jan 1995 to Dec 1997:    Project Manager

Project Managed a £3.8m PLC Programming Tool (C++, DOS) with 15 member team. Project Managed £0.5m Protocol Support Software Project (Visual C++, Win 95, 98, NT) and created the pre-development Visual Basic prototypes. Project was on time, within budget, with only 2 post-release defects reported.

1985 – 1995                   BT                                                    Ipswich, Suffolk

1992 to 1995:     Service Creation – Team Leader

Led delivery & demonstration of Service Creation (SC) Tools prototype for Advanced Intelligent Network applications on Service Control Platforms. Delivered specifications & architectural prototypes for an End-User SC product.

1992:                Applications Research - Software Engineer

Transitioned to software development following intensive training & developed Visual C++ HMI components for a UNIX Network Management System product.

1985 to 1992:     Semiconductor Devices – Senior Research Engineer

Researched non-linear optoelectronic communications. Designed & fabricated semiconductor optical power limiter & optical crosspoint switches for broadband, bit rate transparent fibre optic communications systems.

1983 – 1985                   Cavendish Labs                                Cambridge University UK

1983 to 1985:     Semiconductor Research - Postdoctoral Research Fellow

Developed techniques for researching novel two-dimensional semiconductor structures using low temperature, high magnetic field, conductivity assessment. Supervised undergraduates at St John’s College, Cambridge.

1980 – 1983                   Physics Departments                        Exeter University UK / Wayne State University USA

1980 to 1983:     Condensed Matter Research - PhD Research Fellow

Detailed studies of spin wave excitations in sodium, potassium and, for the first time, lithium using microwave transmission spectrometers operating at 34 GHz & 80 GHz.

Summary of Qualifications & Publications

1980 - 1983        Exeter UK & Wayne State USA   PhD Physics

1977 - 1980        Exeter University          BSc Physics 1st Class Honours

‘A’ Levels – Physics (A), Chemistry (A), Maths (A) and Further Maths (B). Ten ‘O’ Levels

17 papers         6 International Conference Presentations                2 patents

Interests and Activities

Music, Member of Winchester Family Church. 

Work experience

The AA,
August 2014 - February 2015, , GB
Agile Project Manager for setting up and initiating the delivery of a major upgrade to MyAA.com including responsive support for mobile & tablet user. The project involves scrum teams developing Restful APIs to all the back end systems and an external Design agency for the front end development.

Lloyds Banking Group, Scrum Master
December 2014 - August 2014, , GB
Scrum Master facilitating, mentoring and driving delivery within teams at various stages of maturity within Lloyds Public Site Refresh projects. Introduced Scrum for the design & early build transforming a large existing non-responsive Lloyds public website into a responsive site suitable for Desktop, Tablet & Mobile users. Pages were developed using Modules & Templates built in HP Teamsite 7.2. Rational Team Concert was setup for online visualisation of sprint tasks. Also Scrum Master for a number of offshore distributed teams delivering Security & Fraud solutions for digital online banking.

Financial Times, Consultant – Scrum Master
September 2011 - September 2013,
Agile Programme Manager for 5 related Projects/Teams (>34 members) delivering changes needed for FT.com Online Membership Stabilisation. Scrum Master for 3 of the teams. Introduced Scrum of Scrums with teams on other Programmes to optimise use of Test Environments. Introduced Kanban for two teams to improve flow of work through the environments. Rally was used for the Agile Project Management Tool. Also Scrum Master for a large distributed development team in UK and Manila developing Web & Mobile Online Membership Enhancements. This team used the Scrum Framework, delivering each 2 week sprint. Scrum Master for setting up a Data Migration into a Salesforce.org.

Yell, Consultant – Scrum Master and Scrum of Scrums Lead
February 2010 - July 2011, , United Kingdom
Used Agile Scrum to deliver changes to SAP R3, CRM & BW enabling Yell Market Planners to renew packages of advertised products in future Campaigns and Sales teams to sell these renewed packages. After coaching the Product Owner in building the Product Backlog, I coached a new team (ABAP & BW Developers & Test) in the delivery of a small change to live within 2 weeks and a major upgrade during the fourth 2 week sprint. Subsequently ScrumMaster for 5 other scrum teams, 4 of which were new. These included the Packages Team developing R3 support for new Packages and the related Repricing Team. One team was multi-site with onshore & offshore members. All achieved go-live ready deliveries almost every 2 weeks. Later was Scrum of Scrums lead for a major Programme as well as ScrumMaster for 2 of the 10 teams in the same Programme. As ScrumMaster I represented management to the project, was responsible for enacting scrum values and practices, tracked progress via Sprint Burndown, removed impediments raised by daily scrums, ensured the teams were fully functional and productive, enabled close cooperation across all roles and functions and shielded the teams from external interferences. Worked closely with Product Owners, including coaching on grooming & prioritising stories in the Product Backlog before each sprint. Led planning poker sessions to estimate remaining work. Advised on release plans based on sprint velocities. Led planning at the start of each sprint. At sprint end arranged Sprint Reviews, demonstrating to stakeholders what was done and go live ready that sprint, followed by Retrospectives to help the teams identify improvement actions for the next sprint. As Scrum of Scrums Lead, I had additional responsibility to facilitate Scrum of Scrums meetings, ensure issues between related scrum teams were resolved and report progress by all the teams to the Programme Board. Met regularly with other Scrum Masters (>8) in Yell, informally sharing ideas and experiences to help the Agile transition with the organisation.

Infoterra Ltd, Consultant – Agile Development Project Manager / ScrumMaster
June 2008 - January 2010, , United Kingdom
Consultant – Agile Development Project Manager / ScrumMaster Introduced Agile Scrum to enable rapid business change & improve software development productivity. After appointing a Product Owner, I initially Scrum Mastered a small team of 6 (developers, database engineers & tester) delivering the first online service (a Flood Risk System) within three 2 week Sprints. This was developed using continuous integration and included some automated tests. Then building on the success and components of the first service, the teams were expanded, further product owners adopted and three more Java web based Internet systems developed that involved ecommerce and automated GIS data production. They went live within 3 months. Some of these retailed mapping data to govt organisations. To achieve this I Scrum Mastered multiple teams working to the same 2 week Sprints with Sprint Reviews to the stakeholders & some Retrospectives at the end of each Sprint. In addition to numerous upgrades, I was also involved as ScrumMaster for two further Online Services, retailing data to the general public, again involving multiple teams. Agilo™ Scrum software was introduced to support the scrum process. Selenium was used to increase the automated testing. Furthermore I used the Scrum framework for managing subcontract components of a large overseas Land Administration Project. This involved development teams in Ljubljana (Slovenia) & Farnborough (UK) and an onsite deployment team in Port Louis (Mauritius). The Project progressed with incremental deliveries, in 2 week sprints with a daily scrum across the teams to share commitment, communicate daily status, identify impediments, identify drops between teams, set focus and build the project team.

 

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