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Dan Heffern

  

Manager, Application Portfolio and Software Development (Claims), Liberty Mutual Insurance

Location: Indianapolis, Indiana, USA


Certifications

Certified Scrum Professional
Certified ScrumMaster

Credentials

Biography

Dan Heffern
Manager, Application Portfolio and Software Development (Claims)
Liberty Mutual Insurance

Experienced Information Technology professional that is results oriented, customer focused, self-motivated, conscientious, and ethical.

Manager of Systems/Development and Production Support.
Manages a staff of full-time employees and contractors to support Claims needs for Commercial Insurance.
Coaches, counsels, and develops team members.

Leads a team of technical professionals utilizing Liberty Management System methodology, involving Agile/Scrum and Lean concepts, focusing on continuous improvement. Includes new organizational strategies and development/monitoring of performance metrics, as well as a Daily Stand Up meeting. 

Prior exerience includes leading Agile/Scrum IT projects.

 

 

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