AIM Consulting, Sr. IT Project Manager / Scrum Coach
October 2015 - Present, Dallas, Texas, United States
Sr. IT Project Manager and Scrum Coach
Customer: Home Depot Technical Center
□ Installations Infrastructure
□ Installations Sales Rep GUI/Tools
□ Installations Help Desk GUI/Tools
Leading organizational discussion on how to prepare for the reorganization and adoption of Scrum.
Leading infrastructure upgrade, and e-Commerce teams with new development and maintenance software projects.
Artifacts / Tools: Pivotal Tracker, MS Project, SharePoint, Excel, PowerPoint, VISIO.
Insight Global Consulting, Sr. IT Project Manager / Scrum Coach
June 2015 - October 2015, Dallas, Texas, United States
Project Manager that oversaw four Scrum teams.
Customer: Fidelity Investments
Lead two on shore and two off shore (China) Scrum teams with new development and infrastructure / maintenance projects.
Assisted in removing obstacles and impediments, escalating issues to find quick resolution, and liaison between cross functional and project dependent teams.
Statistical analysis of health of projects and generated Scrum reports utilized for transparent team progress, forecasting and planning.
Continued to improve the PMO process and tools that enabled the advancement of the PMO and Scrum methodology.
Artifacts / Tools: TFS, SharePoint, PPMC, Excel, PowerPoint.
Team: FocusPoint Financial Rep Customer Service Tool/GUI
Sabre, Sr. IT Project Manager and Scrum Master
April 2010 - June 2015, Southlake, Texas, United States
As the Program Manager, managed a portfolio of large software development projects in a traditional waterfall / Scrum fusion software environment.
Project Manager for multiple, large (50k+ man hours) software development projects concurrently that were distributed across multiple teams (typically 6-20), and across three to five nations / time-zones (Mainly the US, India, and Poland).
Implemented the Scrum methodology for the eHotels team and continued to coach and mentor the team in effective adoption and use of agile principles and practices.
Organized and facilitated sprint and release planning sessions, demos and retrospectives; removing obstacles to ensure successful delivery by the development teams.
Drove business conversations at all levels of the organization, both strategic and tactical, negotiating business priority, driving key decisions and managing stakeholder expectations.
As the Delivery Manager, partnered with Product Management, Marketing, and technology teams for development and launch of all initiatives including integrations with key joint venture partners, outside customers and new tools.
Actively advanced the Scrum Project Management methodology within the traditional / waterfall environment through coaching, training, and leading by example while performing all phases of the traditional SDLC.
Artifacts / Tools: VersionOne (Backlog and Iteration Planning), JIRA (Bug Tracker), MS Project, PowerPoint (Project Reporting) MS Excel (Milestone Planning, Resourcing, Forecasting, Dependency and Risk Logs), SharePoint (Project Sites), Business Objects (Budget Tracking), MS Word, VISIO.
Teams within the Airline Travel Reservations Management System:
Pricing, Ticketing, PNR, Inventory, Merchandising, eHotels, eCars
Pegasus Solutions, IT Project Manager II and Scrum Master
October 2008 - April 2010, Dallas, Texas, United States
Successfully implemented the Scrum Project Management methodology in a traditional / waterfall software environment and continue to coach and mentor team while serving the role as Scrum Master.
Trained developers, Testers and Product Owners in the Scrum process and on Rally Agile Project Management software.
Planned, scheduled, and facilitated project kick off meetings and Scrum meetings, including the Daily Scrum, Sprint Planning, Sprint Demo and Review / Retrospective.
Increased productivity by promoting and ensuring open communications and self managed teams through leading, coaching and training Scrum teams in the Scrum methodology.
Risk mitigation by identifying and facilitating the removal or mitigation of obstacles and roadblocks, including scope creep management.
Monthly capitol resource forecasting.
Responsible for implementation and continuous improvement of product development’s Scrum framework.
Artifacts / Tools: Rally, MS Project, SharePoint, Excel, PowerPoint, MS Word, VISIO.
Team: Hotel Travel Reservations Management System: Customer Reservations Management
Idearc/SuperMedia, Scrum Master
April 2006 - October 2008, Dallas, Texas, United States
Scrum Master for several analytics and new software development teams.
Documented program level dependencies and risks which assist in project planning.
Planned, scheduled and facilitated Scrum team meetings and cross-functional Scrum of Scrums that ensured open communication and mitigated any project roadblocks.
Facilitated the translation of business requirements into technical requirements between Product Owners and technical teams.
Facilitated cross-organizational employee think tank sessions in search of the next corporate competitive advantage.
Worked closely with the SOX documentation specialist to ensure a full understanding of new processes for all financially impacting projects.
Artifacts / Tools: MS Project, SharePoint, Excel, PowerPoint, MS Word, VISIO.
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