AT&T IT Division, Program Manager, Agile Coach
September 2014 - Present, Atlanta, GA, US
Development of a major new area of functionality for the AT&T service sector, this AT&T application has 15 existing dependent applications. My role in this multi-national Team is to start-up the Agile process from “scratch” for up to 18 Scrum Teams and 1 KanBan Team.
Assist an organization in learning the Agile process and implementing Agile within their corporate software environment.
Maintain relevant metrics that help the Team and Management monitor project progress.
Provide instruction and training to software development teams in the area of agile software principles.
Facilitate Agile ceremonies including sprint planning, daily scrums (stand-up) and retrospectives.
Assist and train the Product Owner in grooming and maintenance (continuous grooming) of the Product Backlog.
Ensure cross-team coordination.
Coach and mentor Product Owners, Business Analysts, Program Managers and Scrum Masters.
I also facilitate: Management and Coaching of Scrum Teams in Agile values and principles (Agile Manifesto). Maintain the characteristics of Scrum Teams including: self-organization, norms and rules, accountability, autonomy, balance of skills, cross functionality, size, co-location when possible, 100% dedication, trust and continuous improvement. Encourage the proper used of Scrum Rules including Daily Scrum, Ceremonies and Artifacts. As well as career-long experience with basic IT skills such as:
Expert knowledge of the practices, concepts and procedures related to coaching and facilitating development teams in the adoption and practice of agile principles.
Hands-on experience as an Agile Lead and Agile Coach within large organizations.
Excellent oral and written communication skills.
Experience in teaching and/or mentoring multiple teams.
Experience communicating and removing impediments across an organization.
Proven leadership skills, specifically leading by example (servant leader).
Deep understanding of all software lifecycle development disciplines - Project Management, Requirements Management, Analysis &
Design, Quality Assurance (Testing), Implementation, Deployment, Configuration & Change Management.
Ventana Medical Systems, Agile Coach, Scrum Master
September 2013 - August 2014, Tucson, AZ, US
Agile Coach, Scrum Master
Agile Coach and Scrum Master for Ventana Medical Systems, a Roche Company, committed to improving the lives of all persons inflicted with cancer. Our Ventana Teams are responsible for the development of State-of-the-Art and Next Generation instrumentation to be used for Primary Staining and Advanced Staining of patient tissue samples for initial and advanced diagnosis of cancer. We manage software development for these instruments and interact daily with other Teams in the many other disciplines required to achieve development and successful launching of these very sophisticated instruments. Post launch, these instruments are used by hospitals and large medical laboratories world-wide. My roles include but are not limited to:
• Management and Coaching of Scrum Teams in Agile values and principles (Agile Manifesto).
• Maintain the characteristics of Scrum Teams including: self-organization, norms and rules, accountability, autonomy, balance of skills, cross functionality, size, co-location when possible, 100% dedication, trust and continuous improvement.
• Encourage the proper used of Scrum Rules including Daily Scrum, Ceremonies and Artifacts.
• Facilitator of
o Communications between Scrum Teams, Product Owner and Stakeholders.
o Scrum Ceremonies including Sprint Planning, Daily Stand Ups, Sprint Demo’s and Sprint Retrospectives.
o Removing impediments for the Team allowing the Team to focus on their commitments.
• Responsible for maintaining metrics to guide Scrum and KanBan Teams toward greater productivity and fulfillment.
• Guide new Team members to learn Agile values and principles.
• Maintaining motivation within Scrum and KanBan Teams and shield them from outside distractions.
• Work with the Product Owner to prioritize, order and maintain the Product Backlog and develop Sprint Backlogs.
• Business Analyst responsibilities in writing User Stories and defining engineering guidelines.
• Track Team velocity and maintain project transparency.
• TFS (Microsoft) Agile management tool
American Express, Agile Coach
August 2013 - August 2013, Phoenix, AZ, US
Role included Agile Coach, Scrum Master and alternate PO
Agile project manager standing up new Agile teams for AMEX international business partners. Working with remotely located teams in the UK, US and India, guiding a large organization in the adoption of Agile and Scrum values and principles and with the transition from Waterfall methodologies. Ensuring that Agile/Scrum/XP values, principles and processes are followed, assisting Scrum Masters in execution of Scrum and leading new Teams while training new ScrumMasters to be successful in an Agile environment.
Management and Coaching of Scrum Teams in Agile values and principles (Agile Manifesto).
Maintain the characteristics of Scrum Teams including: self-organization, norms and rules, accountability, autonomy, balance of skills, cross functionality, size, co-location when possible, 100% dedication, trust and continuous improvement (Kaizen).
Enforce the proper used of Scrum Rules including Daily Scrum, Ceremonies and Artifacts.
Assure that Quality Assurance programs and measures are integrated into the Agile development environment.
Facilitator for Agile Teams and Mediator between the Teams, Product Owner and Stakeholders.
Leadership of Scrum Ceremonies including Sprint Planning, Daily Stand Ups, Sprint Demo’s and Sprint Retrospectives.
Facilitator for Daily Stand Ups removing impediments for the Team allowing focus on Team commitments.
Provide training on the principles and practices of Agile and Scrum for Management and Stakeholders.
Guide new Team members to learn Agile values and principles.
Maintaining motivation within Scrum Teams and shield them from outside distractions.
Work with the Product Owner to groom, order and maintain the Product Backlog and develop Sprint Backlogs.
Assist the Product Owner, BA and Team in writing User Stories and defining engineering guidelines.
Track Team velocity and maintain project transparency.
Provide vendors and contractors guidance on working with Agile AMEX partners.
Rally Agile environment.
SPAWAR, Project Manager, Scrum Master
August 2011 - March 2013, Norfolk, VA
Agile coach and Scrum Master for three teams of excellent individuals and developers for the Naval Aviation Logistics Command Management Information System (NALCOMIS). One NALCOMIS is designed to provide organizational, intermediate and supply support center activities using modern, responsive, computer-based management information system. Three key objectives of this system are 1) To increase aircraft readiness by providing local maintenance and supply manager with timely and accurate information that they require in their day-to-day management and decision-making process, 2) To reduce the administrative burden on the fleet, and 3) To improve the quality of up-line reported data.
• Team player, facilitator and coach for Agile teams working within the Scrum framework
• Communications skills including excellent oral, written, listening and presentation prowess
• Expert knowledge of the Scrum framework and Agile environments
• Strong analytical skills to understand and articulate technical concepts aiding in decision-making.
Institute of Nuclear Materials Mangement, Facilitator
June 2010 - July 2012, Oak Ridge, TN, United States
International Workshop on "Containment & Surveillance: Concepts for the 21st Century": The National Nuclear Security Administration Offices of Nonproliferation Research and Development and Nonproliferation and International Security sponsored this event. The workshop focused on determining concepts and needs for twenty-first century containment and surveillance (C/S) systems that support International Atomic Energy Agency (IAEA) safeguards, regional safeguards authorities (e.g., the Brazilian-Argentine Agency for Accounting and Control of Nuclear Materials and the European Atomic Energy Community), and future arms control agreements. Panel discussions among subject matter experts and international practitioners provided the daily topical theme for the following areas of C/S: authentication, tagging, sealing, and containment verification and surveillance systems. Each panel discussion was followed by a question-and-answer session with the audience and an afternoon breakout session. The facilitated breakout sessions were used to compile and prioritize future needs. Individuals attending the workshop included: C/S experts and practitioners, IAEA and arms control inspectors, technology providers, vendors and other individuals with an interest in future C/S system needs. The result of this workshop is a guidance that details the future research and development needs and priorities for C/S systems that support nuclear safeguards and arms control missions. . This workshop was implemented using an Agile environment and the Scrum framework to manage daily and weekly activities.
• Leadership of a multidisciplinary team solving complex technical problems affecting diverse international governments
• Communications skills including excellent oral, written and presentation prowess
• Expert knowledge in complex technical software, IT and hardware disciplines
• Analytical skills to visualize, articulate and solve complex problems, understand concepts, aiding in decision making
Learning Tree International, Consultant/Instructor
February 2011 - December 2011, Reston, VA
As an instructor in the Learning Tree Federal Acquisition Program/Project Management (FAC P/PM) curriculum I use my career expertise, on-the-job experience and great communications skills to help civilian agency personnel achieve their FAC-P/PM certification. Software engineering is an important topic and my specialty within the curriculum is teaching the fundamentals of Agile environments, the Scrum framework and how these differ from traditional command-and-control, waterfall environments. Scrum concepts I teach Scrum practices and principles including backlog management, Sprint planning, execution, review and retrospective.
Mont Vista LLC, Project Manager, Scrum Master
January 2009 - December 2010, Phoenix, AZ, United States
Even construction projects can benefit from an Agile environment. Managing construction, remodeling and landscaping projects for senior residences, I apply my knowledge of senior’s financial security and physical needs along with Agile and Scrum best practices to achieve excellence for my clients and their customers. Incorporating the Agile mindset helped the team to respond quickly to changing requirements. My familiarity with the Agile methodology using the Scrum framework aided my success in bringing multidisciplinary teams together across skill sets and generational boundaries is a direct result of my years of project management, negotiation skills and my career experiences working with clients and professionals not only in different industries but in different countries representing differing cultures.
• Customer satisfaction by rapid iterative and incremental delivery of product
• Negotiations defining physical and financial terms of the project
• Development, teamwork, collaboration, and process adaptability throughout the life-cycle of the project.
Los Alamos & Brookhaven National Laboratories, Project Manager, Scrum Master
January 2001 - June 2006, Upton, NY, United States
Project Manager/Consultant to
Los Alamos/Brookhaven National Labs
I successfully led a large team of outstanding individuals to complete 100+ million-dollars of physical protection and nmaterial accounting upgrades at various different sites within this complex. Applying Agile and practices Scrum and acting as Scrum Master best practices I helped define project strategies, tracked individual component projects and regularly reported on progress and accomplishments. Many of the projects in this program were developed in an Agile environment using the Scrum framework.
Results: I was recognized by management for being particularly careful with financial reporting, being subject to minute financial inspection by DOE officials and federal auditors. Of all the Los Alamos MPC&A project leaders at that time, my management considered me the most appreciated by DOE management for outstanding project presentations and delivery of those presentations. I was credited with an exceptional ability to recognize the issues of most importance to the management and focused my presentations in a way that clearly addressed DOE interests and concerns. I recognized the strengths of other members of my team, such as technical competence or negotiation skill, and used those strengths to accomplish the team goals. I was recognized as politically acute, and was excellent at surviving in the heated Washington D.C. headquarters environment.
• Scrum Master, facilitator for cross-functional teams implementing custom software applications in matrix organizations
• Skillfulness in leading intense multi $M international contract negotiations
• Complex multidisciplinary technical projects integrating IT, software systems, hardware, procedures and practices
• Analytical skills, problem solving, conceptualization, data gathering, analysis and organization, cost/benefit analysis
• Management of $50M to $100M project budgets
• Excellence in application of PMBOK® best practices managing project scope, time, cost, risk and quality
• Outstanding oral, written and interpersonal skills
Los Alamos National Laboratory, Project Manager, Scrum Master
May 1987 - December 2000, Los Alamos, NM
Los Alamos National Laboratory is one of the United States’ top academic, research and international policy organizations. As Project Manager in the Nuclear Nonproliferation and International Security Division I led multidisciplinary teams in the development of complex IT and nuclear material control systems. While this work was done in the years just prior to the Agile Manifesto, we operated our projects using many of the principles of Agile and Scrum – ideal for an R&D project with many unknowns, we include the customer, iteratively developing and fielding the software. At the time we described this a Rapid-Prototyping, dramatically shortening the feedback loop, identifying problems early, and making Team Members managers of their own fate.
Results: My team designed the NTVision system in our Nonproliferation and International Security Division for use in domestic and international nuclear safeguards. We used multiple networked systems to continuously monitor sensitive and high-value nuclear material inventories in
locations throughout the world. Ultimately we tested the NTVision system in Russia, China, Europe, and in the U.S. The system was deployed at the U.S. Savannah River Site and in other international locations.
• Facilitator, leader for multidisciplinary teams executing IT, software and hardware projects (federal DOE)
• Mission critical international nuclear safeguards and nonproliferation environment
• Management of R&D and technology transfer aspects of complex technical systems
• Fostered team spirit and open communication in all phases of a fast-paced technical environment
• Recognized for excellence managing project scope, time, cost, risk and quality
• Public speaking, writing, publishing, organizing international professional events.
Sperry/Honeywell, Avionics Programmer
January 1983 - April 1987, Phoenix/Albuquerque, AZ/NM, United States
Working in three separate Sperry/Honeywell divisions, I worked individually and as a team member to implement avionics systems for Boeing commercial jets, U.S. military aircraft and business-class jets. My major contributions included:
• Code review and simulator testing for Boeing 757 avionics systems during the developmental stage
• Development of triple-redundant avionics software for the C130 High Technology Test Bed aircraft based on the High Accuracy Inertial Navigation System on the U.S. NASA Space Shuttle
• Cost savings consolidation of Air Data systems for 7 Cessna Citation series aircraft
• Development of a methodology for Federal Aviation Administration (FAA) approval of Gulfstream’s G-IV private jet
Results: Applauded by Sperry management and by the FAA for my individual work, cost savings and definition of a new approval process for the Gulfstream G-IV air data system. I then developed and presented a course presented to fellow aerospace engineers detailing the process required for FAA approval of future air data systems produced by Sperry Flight Systems (merged w/ Honeywell).
Arizona State University, Programmer/Instructor
January 1982 - April 1983, Tempe, AZ, United States
The Computing Services Department of ASU received its first IBM “PC” early in 1982. While supporting staff and students who used the ASU IBM mainframe and PDP-11 minicomputers I played a major role in teaching staff members and students about the new PCs and subsequent PC networks established across the campus. Responsible for developing course material on the new PC hardware and software applications, I also presented these courses in a mini-course format. These courses included:
• Series-style courses presented one day per week over several weeks,
• Single 1.5-hour topical sessions,
• Evening short courses,
• Weekend format courses
• And some developed specifically for a department or special audience.
My audiences ranged from 150 persons for topical sessions to 12 persons for department specific courses. As ASU developed its first PC networks, I designed and implemented software for self-paced courses that were available to all staff and students and presented on networked PC workstations.