A proven and seasoned Business Operations Leader.
Experienced people manager with proven expertise in motivating and leading small and large teams to success. I posses an extensive breadth of experience managing people at all levels from entry level CSR representatives, Operational Management teams and Software Product Development teams spread throughout a mix of local and remote offices.
I've had great success in managing a multitude of Business Initiatives and Capital Projects enjoying the challenge of utilizing a varying mix of internal staff, vendors and consultants simultaneously while maintaining high levels of customer service to both our internal and external customer groups. Extensive experience allows me the benefait of perspective gained through my opportunities working in a variety of industries and business foci.
Adept experience in leading and managing through a multitude of challenging leadership situations including the reorganization of operations, personnel and processes for maximized productivity and profitability. Successful in building, maintaining and retaining relationships with clients, staff and management. Excellent written communication, strong analytic and problem solving skills. Well exposed to fast growth and entrepreneurial business management situations and in developing strong teams for the same. A self-motivated, quick learner who is positively assertive and capable in high-pressure environments.
Specialties: Project management, process improvement, software product management, vendor management, purchasing,