Get certified - Transform your world of work today


Brian Wills


Director, Symantec, Norton Business Unit

Location: Santa Clara, CA



Certified Scrum Professional
Certified ScrumMaster
Certified Scrum Product Owner


Brian M. Wills, CSM, CSPO, CSP, PMP – Bio

Brian Wills is the Director, Agile Teams Transformation, for Symantec, Norton Business Unit. Brian has more than 15 years of coaching and development experience covering $400MM worth of programs using Agile/Scrum/Kanban, Iterative, and Waterfall approaches to large-scale application development and infrastructure projects. He specializes in Agile Coaching, Mobility/Tablet Computing, and Social Networking programs using traditional and global delivery (onsite/offshore) models. Brian has demonstrated expertise in building high performance teams and communicating across multiple levels of the enterprise, including CxO level, in the Security, Financial Services, Media & Entertainment, Internet, Retail, Government, Food Processing, Airline, Travel, Insurance, Healthcare, Defense, and Manufacturing industries. Brian was a featured speaker at The NYC AgilePalooza. You can see his “Instilling an Agile Culture in Elephants” presentation at

Work experience

Cognizant Technology Solutions, Lead Enterprise Agile-Scrum Coach, Senior Program Manager
January 2011 - Present, Columbus, OH, United States

Cognizant – Capital One

Richmond, VA, USA


Project Type

Agile Contract Bid


Lead Enterprise Agile-Scrum Coach, Senior Program Manager


· Acted as the Lead Enterprise Agile-Scrum Coach to respond to Capital One’s RFP to consolidate from four outsourcing vendors down to two. TCV $1B (5-year contract for the two vendors).

· Led oral presentations for the Agile portion of this very large‑scale, international bid effort.

· Proposed up to two Enterprise Coaches, ten Agile Coaches, and 40 ScrumMasters to augment support of 600 Agile Teams using proprietary, SAFe, and Scrum methodologies.

· Performed Agile assessments and recommendations for pilot onshore/offshore distributed Agile Teams.

· Technologies used: VersionOne Agile Lifecycle Management

Cognizant – NASDAQ



Project Type

Agile Legacy Consolidation Program


Lead Agile-Scrum Coach, Senior Program Manager


· Led the assessment and startup of this large-scale, international application development effort using an Agile execution model.

· Acted as both the Lead Agile Coach and Program Manager.

· Facilitated the adoption of Agile methods for a team of 100 people (nine Scrum teams) located in USA, India, Sweden, and London.

· Created / conducted group Agile-Scrum classes for kickoff training sessions in the Americas as well as India.

· Technologies used: VersionOne Agile Lifecycle Management, .NET, HTML5

Cognizant – Lowe’s

Mooresville, NC, USA


Project Type

Agile Transformation


Agile-Scrum Coach, Senior Program Manager


· Conducted Agile Transformation for the Global Delivery Center (GDC) which includes personnel from USA, India, China, and Mexico.

· Implemented ScrumMaster Apprentice program to promote Agile adoption throughout the enterprise.

· Conducted one-on-one and group Agile-Scrum classes in an in‑person and video conference format ranging from introductory to advanced topics.

· Provided coaching and ongoing Scrum ceremony facilitation services.

· Introduced an improved User Story creation model.

· Performed ALM evaluation (Rally and VersionOne) and selection to manage Product Backlog in a Software As A Service (SaaS), cloud-based model which improves team communication using social media features.

· Technologies used: Rally & VersionOne Agile Lifecycle Management, Eclipse, Quality Center

Cognizant – Prudential

Hartford, CT, USA


Project Type (SFDC) Sales Cloud / CRM / Agile Transformation


Agile-Scrum Coach, Senior Program Manager


· Performed Agile Transformation resulting in improved scope management, requirements definition, and product time-to-market for this Fortune 50 company.

· Trained ScrumMaster, Product Owner, and Team in basic to advanced Agile-Scrum topics during kickoff phase and on an ongoing basis.

· Mentored and coached Team during Scrum Ceremonies as well as throughout each Sprint.

· Guided Product Owner, ScrumMaster, and Team through initial creation of Product Backlog.

· Using Rally ALM, taught Product Owner how to do Product Backlog grooming from initial User Story creation through Sprint Planning.

· Facilitated bi-weekly Release Planning, Sprint Planning, Sprint Review (Demo), and Retrospective Scrum ceremony meetings.

· Incorporated lessons learned from Sprint Restrospectives and promoted experiments / Continuous Improvement efforts.

· Determined Team velocity and created model to estimate project completion date.

· Created Velocity, Hours Remaining Burndown, and Points Burnup charts.

· Implemented Rally ALM for diverse, globally-distributed Team.

· Attended annual SFDC "Dreamforce 2011" conference to improve knowledge in the areas of sales automation, CRM, cloud computing, mobile computing, and social media.

· Technologies used: SFDC Sales Cloud / CRM, Oracle, Eclipse, Quality Center, Rally Agile Lifecycle Management

HP, Agile Evangelist / Agile-Scrum Coach / Program Manager
November 2005 - January 2011, Columbus, OH, United States

HP – Citi New York, NY, USA 8/10-1/11
Project Type Web Application Development
Role Agile Evangelist, Account Executive, Program Manager
Responsibilities • Implemented mature Program Management and Agile-Scrum practices across onshore and offshore (India) teams of 200 people.
• Conducted work environment audits to improve employee engagement levels with the results of lower attrition, higher productivity, increased profits, and better customer satisfaction.
• Managed CIO relationship with client directly as well as through their Vendor Management Operation.
• Proposed new business through Center of Excellence / Bestshore options in Mexico, South America, Ireland, and India.
• Technologies used: Java, .NET, WebSphere Process Server, Quality Center, FxCop, PMD, SharePoint

HP – Walt Disney Orlando, FL, USA 5/10-8/10
Project Type Mobile & Web Application Development
Role Agile-Scrum Coach, Program Manager
Responsibilities • Managed cross-module systems integration activities across multiple workstream modules for very large-scale program.
• Determined strategy to implement Product Backlog in a multi-vendor, international, outsourced environment.
• Led Agile-Scrum classes for employees, customers, and vendors.
• Implementation and management of Agile work process framework
• Managed requirements and associated priorities through the Product Backlog.
• Technologies used: Tools: MS Project, MS Office, Quality Center, Jira, GreenHopper, FitNesse, Eclipse, Java, Restful Web Services, C+, Visual C++, PHP, HTML5, Javascript, AJAX, Oracle, PL/SQL, SharePoint


Newsletter Sign-Up