Extensive experience managing software development, IT, and systems engineering programs, projects, and supporting personnel/functions. PMP certified from 2005-2018.
Objective is to manage technology or process related programs, projects, or support functions – in domains such as software development/support, IT, and/or healthcare (an area of recent training and job focus).
Have managed innumerable complex programs and projects where each had a variety of business clients, and am strongly oriented toward active collaboration with teams and all stakeholders to ensure their individual and collective successes.
Have led teams to award-winning results stemming from “above and beyond” accomplishments. Have also been personally recognized on numerous occasions for dedication, performance, and results. The team and personal awards and recognitions have included CIO awards, a business quality award nomination, and tenacity and star performer awards.
Project Management (20+ years) / PMP Certification (9 years) / People Management (15+ years) / IT Application Ownership (14+ years) / Program Management (13+ years) / Application Support Management (11 years) / Production Stability-Availability Management (10 years) / IT Operational Excellence-Analysis-Reporting / Services Delivery and Remote Monitoring Focus.
Strong written and verbal communication skills, successful management of offshore resources continuously for 13.5 years (India and China) and leadership of IT application “Get Well Programs”, diligent risk management, and a proactive and high-initiative approach to preventing and resolving issues.
In numerous instances have been assigned responsibilities for turning around projects, programs, teams, and assets in deep trouble – and have consistently done so with outstanding results. When times are tough I remain calm, cool, determined, and methodical – and lead the extended team to prevail.