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Anil Kumar Sharma

  

Manager, Capgemini India Pvt. Ltd.

Location: Mumbai, MH, India


Certifications

Certified ScrumMaster

Credentials


Groups I belong to

ScrumForAll

Biography

• 17+ years of experience in Account Management, Customer Management, Project Management, and Application Architecture / Design and Development. • 2.5+ years of onsite experience in Customer Facing Roles in United States. • Extensive experience of working with Customers from United States, United Kingdom and Australia. • Quick progression thru the corporate ladder via Outcome based Performance and Effective Leadership • Self-motivated and Result Oriented professional with strong belief in Proactive Planning, Attention to Details, Workmanship, Communication Management and Customer Focus. 7+ years of Technical Experience comes as added advantage for successful planning and execution. • Agile Evangelist with expertise in Agile Scrum implementations. Responsible for mentoring and coaching agile teams. • Experience in Education (eLearning, Core Standards, Testing & Certification), Financial Services (Stock Broking), Healthcare (Long Term Care and Clinical Care) domain involving product development/maintenance, performance, functional and automation testing projects. • Took over troubled projects, worked with customers and internal teams to bridge the gaps and Improved Customer Satisfaction through quality delivery and customer engagement from low 70s to high 90s at times even 100%. • Idea-ted, Lead and Completed several organization vide initiatives like “Zero Invoice Error”, “Accurate Revenue Forecasting”, ”Generic Requirement Gathering Checklist”, “Improve Hiring Process” and “Career Development and Training”. • As an MISF member, Improved ISMS and Security Procedures at organization.

 

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