The ScrumMaster, a Coach and Connector
24 July 2015
Do Agile teams really need coaching at all times? Or Is a coach really required when an Agile team has matured? As we see in sports, even a star-studded team needs a coach; the same goes for an Agile team, even a matured one. Teams need someone who can observe within context and facilitate necessary adjustments. Who can do this better than a ScrumMaster, who is, after all, always there with the team? Having said that, a ScrumMaster could always seek the opinion of an Agile coach if needed.
Who is a connector? Malcolm Gladwell, in his book The Tipping Point, describes a connector as someone who knows everyone and who really cares about knowing everyone. Imagine having someone on the team who knows everyone from, let's say, the service desk representative to the enterprise architect. Would someone like this not be a great ScrumMaster? Of course, and a person with these qualities would not only be efficient at removing impediments but also be able to share knowledge and real-world experiences with other Agile teams in the organization.
So next time you're looking for a ScrumMaster, remember to think about the candidates' coaching and connecting skills.
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