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What Do You Do on Your First Day as a ScrumMaster?

10 June 2014

Saravana Bharathi
Capital One

Doesn't matter how many times you have done it -- you are always anxious on your first day with the team as a Coach/ScrumMaster.

Here are some tips you might find useful. This is not an all-inclusive list, just a few simple and valuable pointers.

  • Remember everyone's names and their correct pronunciations. There are cultural differences, and many times people don't like it when you butcher their names. If necessary, apologize, and ask the individual how to say it correctly. Perform some association techniques in your mind to put the names to the faces.
  • Look for various recurring meetings and have them forwarded to you. Make a mental map of these meetings. Most of the time they are rhythmic.
  • Have lunch with the team -- yes, not just the first day but every day.
  • Be humble and get to know people. When asked, explain briefly about your professional credits.
  • Don't criticize any lack of agility in the team; that's not a good start.
  • Build trust with the team, which starts from your first interaction with them.


Opinions represent those of the author and not of Scrum Alliance. The sharing of member-contributed content on this site does not imply endorsement of specific Scrum methods or practices beyond those taught by Scrum Alliance Certified Trainers and Coaches.

Article Rating

Current rating: 3.3 (9 ratings)


Carlos Fernando Gil Foronda, CSM, 6/11/2014 1:18:57 PM
That good tips or steps that mentioned, a very important one for me is to place visible or stuck in a post carrying the name and social network in which they can follow you, reassures and ask them to follow you in the future.

Martín Contuci, CSP,CSM,CSPO, 6/13/2014 3:10:34 PM
Thanks for the tips! Great value to keep focus on the roots. Being trustworthy and encouraging the same behavior between colleagues will essentially do the job.

Saravana Bharathi, CSP,CSM, 6/16/2014 2:59:52 PM
Thanks for your comments. Carlos, here are my social connect info: Twitter: @AgileKarma I blog at
Deepak Joshi, CSP,CSM,CSPO, 10/15/2014 2:00:43 AM
Hi five! Especially for associating the picture of the boy going to the school (I perceived) in this article. The beauty of associating such images is that it leaves our thoughts to flow open in any directions we want. I could perceive the unease of the boy going towards the school and it really depicts the anxious on first day with the team as a Coach/ScrumMaster or any lead role. The points you have indicated are really helpful.

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