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Operations Development & Agile Coach at Ericsson AB
As Operations Developer and Agile Coach I am leading the agile transition towards Scrum and Lean development in the Gateway division at Packet Core Networks. Main activities are: - Workshops with Leadership teams and managers - Scrum training with development teams - Coach Scrum Masters - Lead Product Owner workshops and training - Defining operational structure and vision for the organization - Coach and support local agile/lean transition programs
Operations Development Manager, Secure Communication at Ericsson AB
May 2010-March 2012
As Operational Development Manager, I am part of the Secure Communication Management Team and together with line management develop strategies, processes and agile procedures for product development and product management. Responsible to develop, tailor and drive the organization to work according to innovative agile principles, such as Scrum, Scrum-ban, Lean development and Streamlined development. Within this role I have also investigated and piloted alternative development- and management tools and processes to support the organization, such as Jira, Greenhopper, RMsis etc Together with the R&D management team I was part in an extended overlook and improvement of the organizational structure including roles, responsibilities etc as well as the operational structure such as information flow, end-2-end process and decision foras. Further more I am also working with operational improvements, team dynamics, change management and business development.
R&D Quality & Operational Development Manager, CCA at Ericsson AB
August 2007-April 2010
s Operational Development Manager, I was part of the R&D management team and together with line management developed strategies, processes and procedures in order to reach Operational Excellence goals. Beside that I was responsible for leading improvement work as well as defining and follow-up R&D related KPIs (Key Performance Indicators) in Balanced Scorecards. In summary, this mainly included: - Create and maintain Quality Plans for R&D projects - Chair milestone, tollgates and checkpoints meetings - Define and follow-up efficiency and performance goals for the operation - Define, maintain and launch processes, methods and procedures that supports and improves the project work Introduced Scrum as development framework at R&D and Product management from January 2009 until April 2010 (approx 500h)
Global Deployment Program Manager, PCN at Ericsson AB
October 2004-August 2007
Responsible for project- and program management for network integration services for Packet Core products within GPRS and 3G mobile telephony systems. Budget and goal responsibility, process development and support for resource management for competence development, local customer projects and local project management. Operational responsible for Packet Core network integration teams at regional centers in Canada, Italy, Spain, Finland, China and Australia. Responsible for strategic planning, goal follow-up and evaluation in Global Deployment. Handling of forecasts (new customers, upgrades etc), market intelligence (customer projects, launches etc) and installed base.
2nd Line Operations Manager at Ericsson AB
January 2003-September 2004
Coordination of activities between Product Development Unit and Business Unit Global Services. Operational responsible for global 2nd Line Operations at regional centers in Canada, UK, Italy, Spain, Finland, China and Australia. Coordination of activities and support for resource management for global deliveries of GPRS packet core nodes. Budget, process and operational planning and follow-up. Responsible for strategic decisions, goals and evaluation.
2nd Line Coordinator at Ericsson AB
August 2001-December 2002
Project manager for 2nd Line Coordination. Assisting 2nd Line Operations Manager at strategic decisions and planning. Coordination and communication with regional centers, follow-up of progress etc.
Project manager for Product- and Type Approval for WLAN and Mobitex products at Ericsson AB
March 1999-August 2001
Responsible for type approval and physical verification of wireless network products (bas stations and network cards) and Mobitex radio modems against European, Asian and American standards (radio, EMC, safety and environment). Coordination between product management and industrial design. Design of marking and customer information for WLAN products.
Sales, marketing and customer support at Bang & Olufsen
October 1997-March 1999
Sales, installation and configuration of Bang&Olufsen TV, HiFi and BeoLink products. Part time work in parallel with university studies.