PMO Manager, Operations at Physicians Interactive
Libertyville, IL 60069
United States
http://www.physiciansinteractive.com
February 2010-Present

Established Program Management Office introducing new processes for workflow enhancements and best practices Continuing to look into PMO metrics and improve processes Managing several key pharmaceutical client projects Managing platform enhancement projects Managing product initiatives through the program management office functions Providing training and support for process tools and PMO as required

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Senior Project Manager at West Notifications Group
Chicago, IL 60606
United States
http://www.west.com
December 2007-October 2009

Used Agile Principles for all numerous projects for implementing voice/email/sms notifications as contracted for CVS Pharmacy Union Bank of California US Airways Northwest Airlines Walgreens Assisted setup of Program Management Office supporting PMO Governance Provided Support for other project managers for projects involving United Airlines, Rent a Car, etc.

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