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Jeff Sutherland started the first Scrum at Easel Corporation in 1993. He worked with Ken Schwaber to emerge Scrum as a formal process at OOPSLA ’95. Together, they extended and enhanced Scrum at many software companies and IT organizations and helped write the Agile Manifesto.

Jeff is Chairman of the Scrum Training Institute and CEO of Scrum, Inc. powered by OpenView Venture Partners and is Agile coach to the OpenView venture group which runs all its internal operations with Scrum, as well as their $300M portolio of software companies. As Senior Advisor to OpenView he focuses on using Scrum to transform companies as well as empower software developers. In his last position as CTO of PatientKeeper, his Scrum implementation was the key to quadrupled revenue in 2007. OpenView is using Scrum to create similar high performance portfolio companies. Jeff will share the secret sauce that helps development teams radically improve productivity and quality while providing a more rewarding and fun working environment for developers.

You can learn from Jeff Sutherland's experience as consultant to the world's leading companies. Their experience can help make your Scrum implementation world class. Jeff's clients include: Google, Yahoo, Microsoft, IBM, Oracle, MySpace, Adobe, GE, Siemens, BellSouth, GSI Commerce, Ulticom, Palm, St. Jude Medical, DigiChart, RosettaStone, Healthwise, Sony/Ericson, Accenture, Trifork, Systematic Software Engineering, Exigen Services, SirsiDynix, Softhouse, Philips, Barclays Global Investors, Constant Contact, Wellogic, Inova Solutions, Medco, Saxo Bank, Xebia, Insight.com, SolutionsIQ, Crisp, Johns Hopkins Applied Physics Laboratory, Motley Fool, Planon, OpenView Venture Partners, Jyske Bank, BEC, Camp Scrum, DotWay AB, Ultimate Software, Danube, Rally Development, Version One, Scrum Training Institute, AtTask, Intronis, Version One, OpenView Labs, Central Desktop, Open-E, Zmags, eEye, Reality Digital, DST, Booz Allen Hamilton, and many other companies.

Jeff is an expert on distributed/outsourced Scrum (see Agile 2008) and on implementing Scrum in a CMMI Level 5 company. As CTO/VP of Engineering of nine software companies, he has created, scaled and distributed Scrum using his companies as laboratories for continuous process improvement. His last company, PatientKeeper is run by a MetaScrum, and is one of the most advanced implementations of Scrum worldwide. Mary Poppendieck, in her latest book on Lean Software Development, comments:

"Five years ago a killer application emerged in the health care industry: Give doctors access to patient information on a PDA. Today there is no question which company won the race to dominate this exploding market; PatientKeeper has overwhelmed its competition with its capability to bring new products and features to market just about every week. The sixty or so technical people produce more software than many organizations several times larger, and they do not show any sign that the size of their code base is slowing them down.

"A key strategy that has kept PatientKeeper at the front of the pack is an emphasis on unprecedented speed in delivering new features. It will not surprise anyone who understands Lean that PatientKeeper has to maintain superb quality in order to support its rapid delivery. CTO Jeff Sutherland explains it this way:

“Rapid cycle time:

  • Increases learning tremendously
  • Eliminates buggy software because you die if you don't fix this.
  • Fixes the install process because you die if you have to install 45 releases this year and install is not easy.
  • Improves the upgrade process because there is a constant flow of upgrades that are mandatory. Makes upgrades easy.
  • Forces quick standardization of software via new features rather than customization and one off.
  • Forces implementation of sustainable pace. You die a death of attrition without it.
  • Allows waiting to build new functionality until there are 4-5 customers who pay for it. This is counterintuitive, and caused by the fact everything is ready within 90 days.”

"I find that the vast majority of organizations are still trying to do too much stuff, and thus find themselves thrashing. The only organization I know of which has really solved this is PatientKeeper."  Mary Poppendieck

In Jeff's courses, participants learn how to stop thrashing and improve performance along with everything necessary for getting started with Scrum. There are very few rules to Scrum so it is important to learn its fundamental principles by experiencing them directly from those who have implemented the best Scrums in the software industry. Participants gain hands-on practice with the release backlog, sprint backlog, the daily Scrum meeting, tracking progress with a burndown chart, and more. Participants experience the Scrum process through a “59-minute Scrum” and the "XP Game” which simulate Scrum projects through non-technical group exercises.

Dr. Sutherland's training is helpful to every employee in a Scrum company. Most of his Openview portfolio companies use Scrum in sales, marketing, finance, or in the senior management team, so you will often see these people in his classes. Every developer can benefit by getting a thorough grounding in Scrum basics. Some of Jeff's companies send every employee, including adminstrative assistants to his courses. These companies always experience radical growth and profitablility when everyone in on the same page with the Scrum process. In addition, many Certified ScrumMasters use his courses as a refresher as they often contain advanced material depending on who is in the class. CSMs and CSPs may attend his training at reduced rates.

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Upcoming Courses by Jeff

Course Title Date Range City
Certified ScrumMaster 22-23 Mar 2010 London
Certified ScrumMaster 29-30 Mar 2010 Raleigh
Certified ScrumMaster 8-9 Apr 2010 Amsterdam
CSM Course at ACCU 2010 Conference 12-13 Apr 2010 Oxford
Certified ScrumMaster 19-20 Apr 2010 Aarhus
Certified ScrumMaster 22-23 Apr 2010 Brussels
Certified ScrumMaster 26-27 Apr 2010 Boston
Certified ScrumMaster 29-30 Apr 2010 Beverly Hills
Certified ScrumMaster 6-7 May 2010 Munich
Certified ScrumMaster 11-12 May 2010 Stockholm
Certified ScrumMaster 24-25 May 2010 London
Certified ScrumMaster 27-28 May 2010 Oslo
Certified ScrumMaster 7-8 Jun 2010 Aarhus
Certified ScrumMaster 10-11 Jun 2010 Paris
Certified ScrumMaster 14-15 Jun 2010 Amsterdam
Certified ScrumMaster 17-18 Jun 2010 Copenhagen
Certified Scrum Product Owner 24-25 Jun 2010 London
Certified ScrumMaster 12-13 Jul 2010 Wellington
Certified ScrumMaster 19-21 Jul 2010 Boston
CMMI and Scrum with Kent Johnson 21 Jul 2010 Boston
Certified ScrumMaster 13-14 Sep 2010 Copenhagen
Certified ScrumMaster 16-17 Sep 2010 Zürich
Certified ScrumMaster 23-24 Sep 2010 Amsterdam
Certified ScrumMaster 7-8 Oct 2010 Aarhus
Certified ScrumMaster 14-15 Oct 2010 Paris
Certified ScrumMaster 4-5 Nov 2010 Amsterdam
Scrum 201: Advanced Scrum 8-9 Nov 2010 Paris
Certified ScrumMaster 11-12 Nov 2010 Zürich
Certified ScrumMaster 2-3 Dec 2010 Helsinki
Certified ScrumMaster 6-7 Dec 2010 Copenhagen
Certified ScrumMaster 9-10 Dec 2010 Amsterdam
Certified ScrumMaster 13-14 Dec 2010 Paris

Resources by Jeff

Distributed Scrum: Agile Project Management with Outsourced Development
Written by Jeff Sutherland, Anton Victorov, and Jack Blount, this paper analyzes and recommends new best practices for globally distributed agile teams. Toyota routinely achieves four times the productivity and twelve times the quality of competit...
Agile Development: Lessons Learned from the First Scrum
In this article, Jeff Sutherland recounts the first Scrum project, which was at Easel Corporation in 1993. The article summarizes that first project and presents the lessons learned from it.

Recent Comments by Jeff

On Am I, or Am I Not, Using Scrum? That is the Question.
In a conversation with a venture capitalist today who is investing in Agile companies, we discussed the following on who is doing Scrum: "I've helped to start up several companies and two of the three were Scrum companies. Training and doing du...
On Case Study: October 2007
Consider a soccer team that doesn't buy into the rules of soccer. They lose every game. Maybe each one buys into a different theory about what game they are playing and they compete with each other instead of the opposing team. A professional team...
On Attraction and Repulsion: Scrum’s Immune System, Up Close
The concept of BA deserves a lot more attention in Scrum as Nonaka is devoting almost all of his research time to BA at the Hitosubashi Business School where Takeuchi is the dean. BA is the creative flow of innovation, the juice, of the team. Y...

 

Profile: Jeff Sutherland, PhD
 
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