PRASHANT GUPTA, PMP, CSM

11A Elias Green, 06-01, Singapore - 519964 • gupthap@hotmail.com • +65-81556980

Nationality: Indian, Singapore Permanent Resident

EXECUTIVE SUMMARY
* Project/Program Manager who has managed multiple projects ranging from software development, porting/migration, simulation, localization, quality assurance and testing, led a team of 12 resources
* Recognized for consistent track record in delivering bottom-line results, improving customer satisfaction and developing and fostering improved community relationships, with primary focus on:
o Strategic Planning
o Quality Improvement and lean principles
o Product software design, development, maintenance and functional automated testing
o Operations management and consolidation, Risks identification and mitigation
* Highly-effective leadership, communication and inspirational skills, which led to 85% employee retention ratio and 72% employees getting more than 100% performance appraisal rating
* 4+ years of senior management experience working with C-level and Board of Directors
* 8+ years of experience, as Project Leader (technical) managing 10 software developers and testers
* 16+ years of work experience in software product development, solutions design and implementation
* Possess firm commitment to team environment dynamics with the ability to contribute expertise and follow leadership directives at appropriate times
* Broad technical knowledge combined with outstanding leadership ability and creative problem-solving skills. Proven ability to explain complex concepts and ideas to non-technical individuals
* In-depth exposure and sound knowledge of various phases of SDLC (software development lifecycle), their management, agile practices (Scrum) and ALM (Application Lifecycle Management)
* Proven scheduling, scoping and estimation skills of different types of software assignments/projects
* Expert presenter, negotiator and businessperson able to forge solid relationships with customers
* Good tasks coordination skills. Ability to switch between various tasks/projects, within the same project cycle. Excellent code reviews and mentoring team members skills
* Led diverse, cross-functional teams in the fulfilment of corporate productivity, quality and bottom-line objectives, spread across different geographical locations
* Equipped with Quality procedures like ISO-9000, CMMI and SEI-CMM Level 1 to 5
* Member of Singapore PMI chapter, PMI, USA and Scrum Alliance, USA

PROFESSIONAL EXPERIENCE

HP SINGAPORE (PTE) LTD
Project Manager Aug 11 till present
* As Project Manager (Inkjet & Web Solutions division) managing 6 resources and cross-functional support, for content management solutions and services getting enabled via the cloud infrastructure
* Working with USA design, marketing, business development, QA, IT security, support teams
* Took over the roles and responsibilities of new program initiative targeting small businesses
Accomplishments:
* Setup the R&D (Cloud & Mobility) team from recruitment, training till project execution
* Launched 4 new software services as 'proof of concepts' and 'prototypes' via 4 touch points enabled using web-services, printer apps and mobile apps (cloud based collaboration)
* Managing technical communications with Web Platform teams and partner relationship with the OEM
* Leading strategic decisions with various stakeholders (Directors, Section/Program Managers etc.)
* Formal Performance Review (FPR), mentoring and guidance to the team members

PRASHANT GUPTA, PMP, CSM +65-81556980
EON REALITY PTE LTD
Project Manager Feb 10 – Jul 11
* As Project Manager managed a team of 12 resources (direct) and 3 resources (indirect) for creative design/software development/testing/technical support of products/services generated out of Singapore
* Worked with USA product management, sales and marketing team as well as with Sweden R&D team
* Took over the roles and responsibilities of outgoing 'Technical Director' and fulfilled them
* Budgeting, forecasting/planning, performance metrics, benchmarking and risk assessment/mitigation
Accomplishments:
* Setup the entire R&D team in Singapore step by step from recruitment, training till project execution
* Launched 4 new software products (cloud based collaboration) and website (for Interactive Digital Media solutions) and continuing with their enhancements and maintenance to generate revenues
* Managed technical communications with Australia, Sweden and USA teams
* Led strategic decisions with various stakeholders (CEO, CTO, Chairman and MD)
* Met all the milestones and deadlines for internal and commercial releases of products/services
* Managed department budget, P&L (software capitalization) and pre-sales support

CREDIT SUISSE (SINGAPORE)
IT Contractor (via 'Ness Global Services Pte Ltd') Nov 09 - Feb 10
* As consultant for development of European Equities trade reporting applications.
* Analysis, troubleshooting, fixing and enhancing the software engine reporting trades on various stock exchanges in Europe, as per rules and regulations of various exchanges and regulatory requirements of 'Legal & Compliance Department'
* Worked with London based IT Equities team (investment banking division).

BORLAND (SINGAPORE) PTE LTD
Manager – Enterprise Porting & Localization Jul 08 – Jul 09
* Senior Project Manager overseen a team of 7 resources.
* Set up onsite, offsite and virtual teams; nurtured and developed them. Experienced in turning poor-performing operations into profitable centers. Reported to Director (Engineering Services), USA.
* Proven leader with extensive experience in performing engineering services roles via Enterprise Porting Center (EPC) and Enterprise Localization Center (ELC), functioning as 'centers of excellence'.
* Excellent coordination and collaboration with cross-functional and cross-cultural teams based in USA, Europe and Japan to develop, implement and test the products.
* Conducted and coordinated sprint planning, review and retrospective meetings.
* Lead 'Borland Process Improvement' committee, to identify the gaps, benchmark and improve the processes to have an efficient and visible testing infrastructure as well as to have better reporting.
Accomplishments:
* Followed solid fundamentals of I18N, L10N testing procedures, documentation and automation processes, resulting in 30% cost and time savings. Mitigated risks by taking concrete steps
* Exceeded established department productivity goals by 5% through development / implementation of best practices to increase employee output, communication of corporate objectives and introduction of compensation plans to reward high-performing individuals

AUTODESK ASIA PTE LTD
Software Development Engineer Nov 04 – May 08
* As 'Project lead' overseen a team of 10 software developers.
* Worked with cross-functional teams to address requirements from Product Design, Quality Assurance, Technical documentations and customer feedback
* Responsible for customer requirements analysis, software design, development, implementation, unit testing and management of various software projects.
Accomplishments:
* Successfully setup the new R&D team in Singapore and expanded it further
* Appreciated for consistently resolving customer difficulties in an expedient and tactful manner
* Aggressively prioritized the AutoCAD General UI Enhancements (MSOffice 2007 look) project deliverables and scoped out 3 of them and completed the project on time
* Contributed to planning, analysis, kick start of the AutoCAD 64bit Porting project in the early phase

INTERGRAPH (INDIA) PRIVATE LIMITED
Software Consultant Oct 01 – Oct 04
* Responsible for requirements analysis, high-level software detail design, development, implementation, coding, unit testing and documentation as in individual contributor
* Trained and mentored new team members.
* Responsible for customer interaction and support, across different global sites
* Worked with cross-functional teams to address requirements from Product Design, Quality Assurance, Technical documentations and customer feedback
* Conducted several Internal Quality Audits (IQA), as 'CMM Panel Lead' for Intergraph projects
Accomplishments:
* Successfully interacted with clients to generate referral business, which resulted in new orders
* Initiated and completed the SP3D (Smart Plan 3D) project in 6 months based in US. Prepared a white paper titled "STEP and its usefulness as a medium for translation"

INTERGRAPH (INDIA) PRIVATE LIMITED
Senior Software Analyst Jun 98 – Sep 01
Software Analyst Mar 96 - May 98
Responsible for designing, coding, implementation, testing and debugging of Intergraph's software, as an individual contributor

EDUCATIONAL QUALIFICATIONS

Executive MBA (specialization in Operations with Finance and Marketing electives) 2009 - 2012
S P Jain School of Global Management, Singapore (pending convocation in Jun 2012)
Dissertation Topic: A Study of the Usage and Adoption of Cloud Computing by Micro and
Small Business (SMEs and SMBs)

Master of Engineering (specialization in solid and geometric CAD/CAM 3D modeling) 1994 - 1996
Indian Institute of Science, Bangalore, Karnataka, India

PROFESSIONAL QUALIFICATIONS

Certified ScrumMaster (CSM) by ScrumAlliance, USA Jun 2009

Project Management Professional (PMP) certified by PMI, USA Jan 2009

TRAINING

Cloud Computing, Content Management & On-Live World Asia (The Internet Show) 2012

Enterprise Architect Conference by John Zachman 2010

MS Project Prof 2003 Training by Microsoft certified trainer 2007

Software Project Planning & Management Workshop by the Process Group, USA 2005

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