Linda Westfall is the President of The Westfall Team, which provides Software Metrics and Software Quality Engineering training and consulting se... Read More
President at Westfall Team, Inc.
Plano, TX 75075
President of Westfall Team Inc. that provides Software Engineering, Software Quality and Software Project Management training and consulting services. • Providing Software Engineering, Software Quality and Software Project Management training including standardized courses and courseware customized to the specific needs and practices of an organization on the following subjects: • Software Requirements Engineering • Software Quality Engineering • Software Testing • Software Peer Reviews & Inspections • Process Engineering & Improvement • Software Metrics • Software Project Management • Software Risk Management • Software Auditing • Software Configuration Management • Software Acquisition & Supplier Management • Agile • Consulting services and partnering with an organization’s in-house software specialists to improve their software quality by: • Assessing existing software quality systems and identifying process improvement opportunities • Establishing a software engineering, quality and/or project management functions to cover the entire software development and maintenance life cycle • Documenting software standards, processes, procedures, work instructions and guidelines • Selecting, designing and implementing a tailored software metrics program to meet the information needs of the organization and provide visibility into software • Helping companies prepare for ISO 9001 registration and SEI CMMI assessments
Senior Manager of Quality Metrics & Analysis at Alcatel USA (formerly DSC Communications Corporation)
Plano, TX 75075
August 1987-October 1998
Senior Manager of Quality Metrics and Analysis: • Overall coordination and implementation of a corporate metrics program including software, hardware and system metrics to meet the needs of both internal and external customers (e.g., Re gional Bell Operating Companies, Bellcore, Motorola, Sprint, DDI). • Interfacing with external customers, software management, engineering and quality personnel to define their information needs, select and implement metrics that meet those needs including metrics necessary to obtain CSQP Eligibility and ISO 9000 Registration. • Working with internal customers to analyze and interpret measurement results and implement process improvement solutions. • Acting as an agent for change working with the software and quality communities to facilitate the implementation and expansion of the use of metrics and measurement throughout the corporation. • Producing standardized metric reports (e.g., in process metrics, RQMS GR-929-CORE, NESAC, Customer Report Cards), ad-hoc reports and data queries utilizing Oracle SQLPLUS, VAX Datatrieve and command files, UNIX scripts, and Microsoft Word, Excel, and Access. • Coordinating with other organizations in developing needed data capture tools and techniques and insuring the integrity of the data collected. • Interfacing with other Software Quality and Metrics professionals in the industry to help establish standards and influence industry best practices (e.g., QuEST Forum TL9000 Software Metrics Working Group, Industry Interaction for RQMS GR-929-CORE, PQ Score Scoring, IPQM 1315 review, ASQ CSQE Certification). Software Process Engineer: • Working with other members of DSC's technical staff and software engineering upper management to define corporate wide software development processes to improve the quality and reliability of our software products. • Researching software engineering, process and quality best practices. • Writing corporate policies, procedures and guideline documents. • Participating in Bellcore Audits and Technical Analysis process. • Coordinating the corporate software process over-site committee. Quality Action Team (QAT) Facilitator trained by ODI: • Establishing, implementing and coordinating QATs. • Training team members in innovative problem solving methodologies.
Manager of Production Software at Texas Controls/AMF Control Systems/Control Systems International
Carrollton , TX
August 1981-August 1988
Manager of Production Software: • Acting as customer liaison for all software related issues. • Verifying and validating of new software products. • Establishing a software configuration management process. • Supervising and coordinating the production of software releases. • Writing software user documentation and teaching training classes. • Identifying and correcting software related systems problems. • Providing technical software support for the applications engineers, sales force, contractors and branch offices. • Developing customized software packages. Systems Analyst and Sr. Systems Analyst: Designing, implementing and testing the software for an energy management, building automation and control product.
Software Engineer at Near Space Inc.
January 1981-August 1981
Designing, implementing and testing the software for the Control and Monitoring processor in a multi-processor, telephone operator position switch.
Programmer/Analyst at Electrospace Systems Inc.
December 1978-January 1981
• Designing, implementing and testing the software for the R-2508 RCSS Audio Switch. • Writing all documentation, training the users and installing the system. • Designing, implementing and testing the firmware for the maintenance processor in a 900 number telecommunication system. • Upgrading the software for the ESCA Earth Station project.
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