SUMMARY

Certified Agile Product Owner with 12 years’ experience working as liaison between clients and sales to analyze and gather requirements necessary for implementation, delivery and training for a content management and project management tools.  Solid experience with providing innovative thinking and problem solving to improve product features and functionality.  Expertise in managing user stories for product development, as well as participate in all standups and guiding the development team.

TECHNICAL SKILLS

• 11+ years technical customer support
• Technical training creation and delivery online, one-on-one and 30 student classes
• Creative services studio owner
• 15+ years graphic design management
• Project and department management
• Certified Agile Product Owner
• Six Sigma Yellow Belt certification
• Departmental budget cost management
• Hardware and software installation
• Prepress equipment and server maintenance
• System administration of Apple servers, NT, 2000 Servers and Workstation, Unix, and Solaris systems
• Adobe CS Suite, Databases, MS Office Suite, Page Layout