Founder at VisionG
Cedar Park, TX 78613
United States

March 2012-Present

Founded a nonprofit organization to host soft-skill training seminars approved by the Texas Workforce Commission. Learned how to form a business, and also performed these various business aspects; the elevator pitch, formed the business model, created a business plan/lean canvas, estimated financial projections including budget preparation, and pitched to potential investors for venture capital. Performed all operations including: conducted board meetings, word of mouth marketing, website creation, formed relationships with other nonprofits, recruited local SMEs as potential training mentors. Created a profit entity of the organization that assists business decision makers in improving internal employee satisfaction by surveying existing employees and performing a SWOT analysis of the company.

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Project Manager at Q2ebanking
Austin, TX 78759
United States
http://www.q2ebanking.com
July 2011-March 2012

Project manager of online banking projects and also served as my own Implementation Engineer specializing in re-prioritized and custom delivery projects. Delivered 35+ e-banking projects for banking industry clients whose yearly revenues were between $70 million and $5.5 billion. Coordinated stakeholder project contribution, project communication, and consult banking clients on Q2ebanking product suite. Received an e-mail of praise sent to the Sr. VP of Operations regarding professionalism, courtesy, and capability.

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Database Specialist at Leander ISD
Leander, TX 78746
United States
http://www.leanderisd.org
August 2010-July 2011

Accountable for advanced reporting and data submissions after the first three months of employment. Performed security administration, assisted in internal database maintenance of 30,000+ student records and demographics, end-user consulting and training, created DBMS documentation and process charts. Learned and branded an internal ERP application and created a help-desk ticketing system that is highly praised, offers advanced reporting, and enhanced the department’s customer service capabilities. Led employee training on help-desk ticketing system and Microsoft Project 2007.

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Database Specialist at Leander ISD
Leander, TX 78746
United States
http://www.leanderisd.org
August 2010-July 2011

Accountable for advanced reporting and data submissions after the first three months of employment. Performed security administration, assisted in internal database maintenance of 30,000+ student records and demographics, end-user consulting and training, created DBMS documentation and process charts. Learned and branded an internal ERP application and created a help-desk ticketing system that is highly praised, offers advanced reporting, and enhanced the department’s customer service capabilities. Led employee training on help-desk ticketing system and Microsoft Project 2007.

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Programmer Analyst at Wayne State College
Wayne, NE 68787
United States
http://www.wsc.edu
August 2009-June 2010

Interim programmer analyst responsible for fulfilling the majority of operational and reporting duties in the administrative systems department. Main responsibilities included end-user consultation, security administration, deadline driven data submission and reports, and daily functional reports. Generated 4-8 daily quantitative ad-hoc reports.

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Client Service Analyst at Fiserv, Inc.
Lincoln, NE 68512
United States
http://www.fiserv.com
September 2006-January 2009

Perform on-site implementation of paper-to-electronic banking conversion projects. Coordinated and successfully implemented 25+ e-conversions for banking industry clients whose yearly revenues were between $10 million and $500 million. Fiserv product suite consultant discussing application design, necessary banking operations, and customer service enhancements. Led on-site and also remote training for clients teaching the Fiserv product suite for each 25+ e-conversion(s). Perform in-house customer support duties when not on-site.

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